I know this is an old thread but, wanting people who use to deal with Ben that this shops poor rep has nothing to do with Ben!!! Guy named Peter is there now and he is, IMO, a thief and d-bag!! See here!!
http://www.ridemonkey.com/forums/f19/unreal-cycles-still-around-107562/#post3725644
Don't know about Ben or if he's still affiliated with this shop but, I gave Peter a deposit on a frame and lost my job since. So, no new bike. This was a box XL frame and when I made numerous unanswered attempts to have a refund processed, I got no return call or e-mail. So, I posted something...
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