Quantcast

Beware > Ryan Cathrall (RUFUSDESIGN)> SCAMMER

Discussion in 'Bad Sellers or Scams' started by dekerDH, Jun 30, 2010.

  1. dekerDH

    dekerDH Chimp

    Rep/Likes:
    0 / 0
    Joined:
    Jun 30, 2010
    Messages:
    1
    Ryan Cathrall http://www.rufusphoto.com
    I bought from him half year ago fox 40 fork, he sent me it and I received it. But at the same time I paid him for fox upper crowns + decals ($220 ). We settle on that first he send me fork and then crowns/dec. Till today (7months ago) he didn't send me those crowns and decals and initially ignore me emails. Then he sent me email that he apologize for not responding because my emails goes to his spam list, and that he already sent me my goods. Upon this I asked him to send me any proof from post office that he sent it but he told me that he lost it. (month ago, and now he again ignore me)
    He probably thinks that when he sent me fork it's enough. ( I sent him money with paypal but I didn't make a claim at him to 45days ) because I thought that he's serious guy. But now I know that he's scammer. Now I don't have how to get my money or goods because I'm from Europe. And probably therefore he don't fear. Maybe somebody can help me....or save own money. (This is not a spam and I'm not first who have problems with this guy )

    EDIT:
    Oh so here is solution: When anybody will have problems with this guy (not responding, etc.....) all what you have to do is just write about him at bike forums then he moves. > I got refund today.
     
    #1 -   Jun 30, 2010
    Last edited: Jun 30, 2010

    Please register to disable this ad.

  2. binary visions

    binary visions The voice of reason

    Rep/Likes:
    74 / 311
    Joined:
    Jun 13, 2002
    Messages:
    21,583
    Location:
    NC
    Interesting. I got a PM with a complaint about him at one point.

    Similar situation - months of excuses/ignored messages, etc.

    The guy runs his business online. Hopefully he realizes what a problem a thread like this can be for him and takes care of the issue.
     
  3. I Are Baboon

    I Are Baboon Run, Forrest, Run!

    Rep/Likes:
    143 / 974
    Joined:
    Aug 6, 2001
    Messages:
    28,539
    Location:
    MTB New England
    In his defense, he does claim to be an eDouche.
     
  4. zdubyadubya

    zdubyadubya Turbo Monkey

    Rep/Likes:
    0 / 14
    Joined:
    Apr 13, 2008
    Messages:
    1,222
    Location:
    Ellicott City, MD
    maybe send him a pm and/or send him a quick message through the downhill forum. (dont advertise why you need to get ahold of him). there are several people here who know him and will help to get things straightened out. there is no excuse for taking someones money and not giving them their product but I have dealt with the guy personally and he has always been on top of things albeit super busy with stuff outside of his online business.... i wouldnt label him a scammer based on my past experiences so maybe this advertisement will be enough motivation for you guys to get things worked out
     
  5. RUFUS

    RUFUS e-douche of the year

    Rep/Likes:
    3 / 0
    Joined:
    Dec 1, 2006
    Messages:
    3,527
    Location:
    Denver, CO
    It has since been worked out and all of the mishaps between myself and the buyer were resolved admirably.

    There was a mix up with customs and unfortunately I lost the shipping receipt and was unable to recover the crowns. I placed an order again for the crowns and decals and have yet to hear from the store. No calls, no emails, etc.

    I have sent a refund to the buyer and hope that the crowns show up sometime in the near future so that he can get them.
     
  6. bizutch

    bizutch Delicate CUSTOM flower

    Rep/Likes:
    3 / 8
    Joined:
    Dec 11, 2001
    Messages:
    15,991
    Location:
    Over your shoulder whispering
    we should all get free Boxxer stickers for this mishap.
     
    #6 -   Jul 9, 2010
  7. jonKranked

    jonKranked Press Button, Receive Stupid

    Rep/Likes:
    298 / 2,364
    Joined:
    Nov 10, 2005
    Messages:
    47,292
    Location:
    media blackout
    fixed.
     
  8. Morgan

    Morgan Monkey

    Rep/Likes:
    3 / 0
    Joined:
    Feb 17, 2002
    Messages:
    470
    Location:
    all lit up
    i have been waiting weeks for some stuff i got from him, he seems like a good guy, but the shipping "delays" are really annoying!!!
     
  9. yetifan

    yetifan Chimp

    Rep/Likes:
    0 / 0
    Joined:
    Sep 20, 2004
    Messages:
    6
    Hmmm, looks like I was not the only one!

    Got 2 rims, took ages to arrive, post office screwed up, offered to refund postage- Never happened ($40 I think), got both rims arrive and one was a 36h not 32h.

    Ah yeah, that could have happened was reply.

    So one 32h rim cost me about twice the UK price !

    Doh!

    I am sure he is a nice guy, and sells lots of stuff to happy people, but I got burned.
     
  10. SuspectDevice

    SuspectDevice Turbo Monkey

    Rep/Likes:
    5 / 13
    Joined:
    Aug 23, 2002
    Messages:
    3,943
    Location:
    Northampton, MA
    I think Ryan is in the process of moving right now. That doesn't make up for the shipping problems obviously- but it might be part of the problem.
     
  11. chillindrdude

    chillindrdude Turbo Monkey

    Rep/Likes:
    7 / 23
    Joined:
    Jan 18, 2002
    Messages:
    1,864
    Location:
    Northern VA, a peckerwood with too many guns
    i had a fairly painfree transaction with him last month just before the Whiteface 5K DH race. granted, i did meet him in person.
     
  12. Damo

    Damo Short One Marshmallow

    Rep/Likes:
    10 / 19
    Joined:
    Sep 7, 2006
    Messages:
    4,603
    Location:
    French Alps
    Ryan is a standup guy and I'm sure any problems with delivery has not been deliberate.
    If you are in Europe (like I am), you should be prepared for your country to fck things up every now and then...
     
  13. yetifan

    yetifan Chimp

    Rep/Likes:
    0 / 0
    Joined:
    Sep 20, 2004
    Messages:
    6
    Had another complaint via a user on my Forum too.
     
  14. binary visions

    binary visions The voice of reason

    Rep/Likes:
    74 / 311
    Joined:
    Jun 13, 2002
    Messages:
    21,583
    Location:
    NC
    Does Europe have a stack of 36h rims that they like to swap out with 32h rims just to fck with people? :p
     
  15. Damo

    Damo Short One Marshmallow

    Rep/Likes:
    10 / 19
    Joined:
    Sep 7, 2006
    Messages:
    4,603
    Location:
    French Alps
    Probably! France can be wnkers when it comes to shipping!
     
  16. Sandwich

    Sandwich just shake your rump
    Staff Member

    Rep/Likes:
    50 / 444
    Joined:
    May 23, 2002
    Messages:
    14,546
    Location:
    01776
    he's still selling **** in the classifieds....I once contacted him about a bike he was selling and he simply ignored my email. I assume he had sold it, but damn.
     
  17. demo 9

    demo 9 Turbo Monkey

    Rep/Likes:
    9 / 45
    Joined:
    Jan 31, 2007
    Messages:
    5,924
    Location:
    north jersey
    :stupid:
     
  18. TheTruth

    TheTruth Turbo Monkey

    Rep/Likes:
    3 / 0
    Joined:
    Jun 15, 2009
    Messages:
    3,922
    Location:
    I'm waving. Can you see me now?
    I HATE when that happens!
     
  19. jonKranked

    jonKranked Press Button, Receive Stupid

    Rep/Likes:
    298 / 2,364
    Joined:
    Nov 10, 2005
    Messages:
    47,292
    Location:
    media blackout
    I recently purchased a few items second hand from Mr Cathrall, and cannot express how disappointed I am. I agreed to buy the items from him (some old deraillers) knowing full well about his alleged issues with shipping. I cannot express to you how frustrated I was when all my emails were answered promptly. I was very irritated to discover he sent me a tracking number promptly after I sent payment. I was absolutely furious when my parts not only showed up, but on time as well! I had been so excited about ripping him a new one online that I had already drafted my criticisms and demands for him to make ammends as a poor business dude. Alas, that effort was a waste.
     
  20. IH8Rice

    IH8Rice I'm Mr. Negative! I Fail!

    Rep/Likes:
    61 / 468
    Joined:
    Aug 2, 2008
    Messages:
    24,848
    Location:
    Im over here now
    ^^ it seems you are the only one with good success dealing with him.

    my decal order came several weeks late, looked like crap, were the wrong colors, wrong wording and wrong size. emails were never returned in a "timely" matter and i always heard "im sick" or "busy at the base."

    thankfully, he did refund my moneys several weeks later.
     
  21. bizutch

    bizutch Delicate CUSTOM flower

    Rep/Likes:
    3 / 8
    Joined:
    Dec 11, 2001
    Messages:
    15,991
    Location:
    Over your shoulder whispering
    You once belligerently cussed me out in PM's when I sent him one asking him for some left over green Boxxer decals he had just stated the same day he had lying around that he'd give someone for free. Called me all sorts of nasty stuff for even asking.:p

    Doesn't he have some sort of PTSD issues or something else mentally miscued?
     
  22. IH8Rice

    IH8Rice I'm Mr. Negative! I Fail!

    Rep/Likes:
    61 / 468
    Joined:
    Aug 2, 2008
    Messages:
    24,848
    Location:
    Im over here now
    i did?
     
  23. Sghost

    Sghost Turbo Monkey

    Rep/Likes:
    0 / 0
    Joined:
    Jul 13, 2008
    Messages:
    1,074
    Location:
    NY
    Apparently
     
  24. Morgan

    Morgan Monkey

    Rep/Likes:
    3 / 0
    Joined:
    Feb 17, 2002
    Messages:
    470
    Location:
    all lit up
    just to finish off my issue, my stuff just came, its been over 5 weeks, but it did come, who konws...
     
  25. yetifan

    yetifan Chimp

    Rep/Likes:
    0 / 0
    Joined:
    Sep 20, 2004
    Messages:
    6
  26. RUFUS

    RUFUS e-douche of the year

    Rep/Likes:
    3 / 0
    Joined:
    Dec 1, 2006
    Messages:
    3,527
    Location:
    Denver, CO
  27. H8R

    H8R Cranky Pants

    Rep/Likes:
    4 / 1
    Joined:
    Nov 10, 2004
    Messages:
    13,977
    I've done shirts for Rufus Design. Good customer. Prompt payments, clear and concise emails. Easy to deal with.

    My $0.02
     
  28. IH8Rice

    IH8Rice I'm Mr. Negative! I Fail!

    Rep/Likes:
    61 / 468
    Joined:
    Aug 2, 2008
    Messages:
    24,848
    Location:
    Im over here now
    u seem to know him when you talk about the situation in your post on there :think:
     
  29. binary visions

    binary visions The voice of reason

    Rep/Likes:
    74 / 311
    Joined:
    Jun 13, 2002
    Messages:
    21,583
    Location:
    NC
  30. IH8Rice

    IH8Rice I'm Mr. Negative! I Fail!

    Rep/Likes:
    61 / 468
    Joined:
    Aug 2, 2008
    Messages:
    24,848
    Location:
    Im over here now
  31. TheTruth

    TheTruth Turbo Monkey

    Rep/Likes:
    3 / 0
    Joined:
    Jun 15, 2009
    Messages:
    3,922
    Location:
    I'm waving. Can you see me now?
    Well, you have been labeled a deviant, so any further actions of yours will be viewed from the perspective that you are lying. Nothing against you, I am just saying.
     
  32. demo 9

    demo 9 Turbo Monkey

    Rep/Likes:
    9 / 45
    Joined:
    Jan 31, 2007
    Messages:
    5,924
    Location:
    north jersey
     
  33. WhoRyder

    WhoRyder Turbo Monkey

    Rep/Likes:
    3 / 0
    Joined:
    Nov 28, 2007
    Messages:
    1,835
    Location:
    NYC
    Damn, homie!