I broke my Marin Rift Zone that I bought new and had owned for less than 6 months. I shipped it back to MarinBikes via LBS and they said they would not warranty it. THe warranty is for 3 years but they said it did not break due to defect in materials or workmanship. Marin said they would sale me a Marin Attack Trail frame for $500. ANy suggestions on what I should say to Marin or new dual suspension frame I should buy? PS Im 210 lbs and ride every day pretty hard.
Broke Marin Frame, no warranty, now what?
- Thread starter Sally2Trees
- Start date
I'd buy the frame.
Stab Marin with a pitchfork? Thanks for letting me know not to get one 
What broke?
Looks kike the attack is a burlier frame. I think I would pay the $500 and take the crash replacement.
Looks kike the attack is a burlier frame. I think I would pay the $500 and take the crash replacement.
The rear triangle broke at the chain stay. I would buy the other frame but it is the same design and same Aluminum. Im afraid Id break it too. THe marin rep said it was thicker Al. but I dont know if I believe him.
$500 - that doesn't sound like such a great deal to me....they really don't offer a crash replacement discount at all?
All the rep told me was I could buy the Attack Trail frame for $500 which retails for 1000. Or I could buy the rear triangle of the rift zone for 200. Marin's warranty states that "we honor a very small percentage of warranty claims" so what is the purpose of the 3 year warranty?
This is why some companies are hesitant to warranty things:Sally2Trees said:
A lot of people buy XC race bikes then ride them like freeride bikes and wonder why they break. Suspension is to soak up some bumps. You can't just aim for the roughest stuff and bomb through it. Some finesse is required.
Jamis XLT -- This is more of a heavy duty trail bike.
I know one guy that has broke his Jamis twice, and they have warrantied it. We'll see what happens now that he has broke it for the third time. Another big guy that rides a XC race bike like a freeride bike.
Being a big guy you need to look into a trail/freeride style bike.
I know one guy that has broke his Jamis twice, and they have warrantied it. We'll see what happens now that he has broke it for the third time. Another big guy that rides a XC race bike like a freeride bike.
Being a big guy you need to look into a trail/freeride style bike.
ATTACK TRAILMMcG said:
Highlights:
US made extruded aluminum frameset lbs
4", 5", and 6" of rear travel adjustment
Advertised Retail:
Complete $2,835.00*
Attack Quad Frameset $944*
Attack ProFrame $1,050.00*
Rift Zone
On the trail, it's quickly apparent that this is a lightweight cross-country-inspired design that was not intended for hucking off of anything, but rather for speed-enhanced trail riding and possibly even racing. Even though it has just 80mm of travel, the Manitou Skareb Elite was well-matched to the longer rear travel, thanks to the progressive feel of the rear shock (I'd have liked the option of 100mm, in case it's not race day).
http://www.marinbikes.com/html/r_ped_5.03_quad_rift.html
On the trail, it's quickly apparent that this is a lightweight cross-country-inspired design that was not intended for hucking off of anything, but rather for speed-enhanced trail riding and possibly even racing. Even though it has just 80mm of travel, the Manitou Skareb Elite was well-matched to the longer rear travel, thanks to the progressive feel of the rear shock (I'd have liked the option of 100mm, in case it's not race day).
http://www.marinbikes.com/html/r_ped_5.03_quad_rift.html
Wumpus said:
wow - didn't realize Marin frames went for that much. I stand corrected.
I have a freeride bike and used this strictly for trails or road rides, not dirt jumping or hucking.
The attack definitely looks like it has a beefier rear triangle. You could just get the rear triangle and then sell the thing.Sally2Trees said:
What was their reason for not warranting the frame?
Marin said it looked as if it was broken from abuse, not defect in material or workmanship
Sadly, your experience sounds exactly like what I went through with another company, the difference being that they DID honor their warranty and replace three broken swingarms for me- 2 broken at the bearing arch welds and one broken at the chainstay weld. Sorry that you're getting the business end of the warranty strap-on.
If you can put the coin together, look into a Banshee Chaparral. You set it, forget it and just go ride. Big Boy tested and approved.
If you can put the coin together, look into a Banshee Chaparral. You set it, forget it and just go ride. Big Boy tested and approved.
Sally2Trees said:
That's not what you said on another website.
I couldn't be happier with my Rift Zone. Sorry, but if I were working in the shop you took your bike to, I would have refused the warranty for them. You obviously used the bike in a way not intended by Marin. You should take the deal and be happy that you got the offer.Sally2Trees said:
Let's torch their plant!!!
I wanted to try one out, thanks for telling me about them...
I wanted to try one out, thanks for telling me about them...
I'm not exactly sure what all type of riding that you are doing with the bike, but depending on the size you are looking for I can probably get you a 2003 Specialized Epic frame for around $800 - $850. This would be a brand new, never used frame. The frame originally retailed for $1,850. Sounds like Specialized definetely has a better warranty policy than a lot of other companies out there.
mabye time to buy a frame from a diffrent company?
B
bigkonarider
Guest
Marin has a real sucky warranty...NO warranty...
all those Wildcat trail & team DH swingarms snap too...NO warranty at all.
..Get rid of it...There are just TOO many people breaking Marins Full susp. bikes i have seen......that sucks...!
Hope you get something up & running soon...
all those Wildcat trail & team DH swingarms snap too...NO warranty at all.
..Get rid of it...There are just TOO many people breaking Marins Full susp. bikes i have seen......that sucks...!
Hope you get something up & running soon...
In response to the guy who says that I am lying about the type abuse this bike has taken. In Tennesee, specifically on the trails I ride, there are parts on the trail that consist of ~4ft drops. Is this not consistent with moderate hucking? I have not jumped off roofs of houses or cars or downhill racing. I have been riding for about two years and assumed cross country riding might involve leaving the ground on occasion
Sending personal attacks via PM is a violation of the rules that you will get no warnings for. Sally2trees is out.
I'm not defending anyone, but the trails I rode in nothern central TN had some pretty hairy stuff on them. 4 ft drops are light compared to some places in the smokey mountains...