"Budget engineering" sure is kool!
- Thread starter nickaziz
- Start date
Oh, come on...
http://www.justridingalong.com/images/bikes_bikes/z1forkcrown.jpg
http://www.pinkbike.com/modules/photo/?op=view&image=296507
http://www.pinkbike.com/modules/photo/?op=view&image=120161
http://www.pinkbike.com/modules/photo/?op=view&image=116418
http://www.pinkbike.com/modules/photo/?op=view&image=56234
..."budget engineering"? Don't be ridiculous. Everything breaks. It took me two minutes to find those links and I've seen dozens more.
http://www.justridingalong.com/images/bikes_bikes/z1forkcrown.jpg
http://www.pinkbike.com/modules/photo/?op=view&image=296507
http://www.pinkbike.com/modules/photo/?op=view&image=120161
http://www.pinkbike.com/modules/photo/?op=view&image=116418
http://www.pinkbike.com/modules/photo/?op=view&image=56234
..."budget engineering"? Don't be ridiculous. Everything breaks. It took me two minutes to find those links and I've seen dozens more.
Just like the Z.150 that there was such a huge controversy over when it cracked in half after a couple weeks? 
I'm exiting this thread immediately, as it will be nothing but a bunch of Marzocchi die-hards who flaunt their brand loyalty as if it's some kind of ridiculous badge of honor.
If you'd like to believe that a couple of pictures of cracked forks proves that Manitou is a great big steaming pile of poo, that's absolutely your decision. Me, I'd rather know the whole story, which, like the Z.150 story, usually involves excessive abuse and/or misuse.
Cheers.
I'm exiting this thread immediately, as it will be nothing but a bunch of Marzocchi die-hards who flaunt their brand loyalty as if it's some kind of ridiculous badge of honor.
If you'd like to believe that a couple of pictures of cracked forks proves that Manitou is a great big steaming pile of poo, that's absolutely your decision. Me, I'd rather know the whole story, which, like the Z.150 story, usually involves excessive abuse and/or misuse.
Cheers.
Yes Binary Vision I am sure he was just riding along.
My friend had a stance and after one day of dirtjumping his forked look like this one- http://pinkbike.com/modules/photo/?op=view&image=388918
He's a bit rough with bikes, but nothing too extreme. I think it should had held up better.
-J
He's a bit rough with bikes, but nothing too extreme. I think it should had held up better.
-J
That caption rules.
Broken Z4 - uuu, what a sharp edges... marzocchi forks (Z4) can be dangerous.Whath out for if you have one,because all of them has broke
Broken Z4 - uuu, what a sharp edges... marzocchi forks (Z4) can be dangerous.Whath out for if you have one,because all of them has broke
you're just a hack
Stance forks SUCK. If you havnt owned one then you dont know. I owned one. Now I dont. Now i have a Marzocchi again and im happy. Can you put a price on my happyness? I cant. Zocchi fo' eva'.
Well we knew that Z150 had been nose-dived off a 10ft ledge and crashed.binary visions said:
As for the kingpin, not too sure exactly what happened. However, I know several people with stance satatics on street bikes, and the forks have just slowly bent, not from a single incident.
I wanted to buy your jumper to replace my stanceoid... oh wellz.Mattoid said:
i have been very happy with my kingpin. its saved my 260 ass more than once now. i have done up to 10' drops on it (on a hardtail). i would have loved to see the wrecks that caused the above failures. the single crown looks like a 50/50 landing and i have know idea how the other one broke. alsoi have broken 3 forks of my own. crushed the bushings in one (don't really know how) and cracked the crowns on 2 others. btw none were a manituo
shoulda coulda woulda... oh well, go get a dj1, they are uber cheap.The Kadvang said:
I wonder how the 06 stance lineup will compare to this years?
Mattoid said:
at this point, its hard to say. They've had so many problems this year, they may never get past it.
As Punkassean said, "Manitou was set to take over the world with the stance line, and they blew it"
Hopefully Manitou takes this to heart and fixes the problem.
I have one more Manitou complaint. Their customer service sucks! I've owned a Marzocchi DJ fork, and after 2 years of pure abuse the crown started to crack. I sent it in, and they fixed it for free. Then they offered to sell me the 05 model for $100 as part of their frequent buyer program. I declined it because I was worried about the weight. I went with a Sherman flick instead. It was the most expensive mistake I ever made!!!
on the 2nd ride the crown on the flick broke due to what manitou called a "manufactureing defect" after a month of botched warranty issues with manitou they sent me an 05 Nixon to make up for my loss. Granted it was a nice fork, but not what I needed for my riding style. Even after I explained to them on the phone that I dirt jump, ride skate parks, and occasionally ride freeride type trails. I traded that fork to Squarewheels for a stance static. 1st it didn't come with the recall upgrade. 2nd the seals leaked, and it wouldn't hold air. They fixed the upgrade, and reluctantly replaced the seals although they tried to tell me it was my fault, even though I never inflated it past 20 psi, and it reccommends up to 35!
I was so fed up with manitou I went out and bought an 05 fox vanilla, which is great! And their customer service is perfect. (I just ordered stiffer spings)
my stance is now fixed, and in good working order with brand new seals, and the recall upgrade installed.
If anyone wants it, its yours for $150.00
"...come back, i'll bite your legs off!!"
I like thw pic of thew broken dropout. If the owner says it had nothing to do with a roof rack, they are probably lying.
Stance forks do suck, I saw a steerer tube bend on a hit that an xc fork should have been able to take.
Are we just talking about the stance line here? Because all of my experience with other Manitou forks has been amazing, and my slider+ ('04) is incredible, I have no complaints. Having ridden quite a few marzocchi forks, I still prefer the feel of my manitou, but nonetheless I have also had better luck with the durability of the manitous. Every fork breaks, this is a brand new line. I expect (and hope) that they will fix it.
about the customer service issues: look at any customer service threads and they will either be a rant or a rave, many about the same company. An individual at a company does not make the customer service department, they may be having a ****ty day. Who knows.
about the customer service issues: look at any customer service threads and they will either be a rant or a rave, many about the same company. An individual at a company does not make the customer service department, they may be having a ****ty day. Who knows.
b-man said:
they may be having a ****ty day but that doesnt excuse them from ruining their reputation...
'tis but a scratch!
I've NEVER had a cooperative person on the phone at manitou for the past 7 years. And it's not the same guy/girl, single person etc. There is a very rigid structure that those "service" folks seem to have beaten into them during training that very clearly states what they will and will not help you with. It's like automated phone systems, except that instead of just being annoying, manitou is condescending, rude and then annoying. I could have given a rat's ass about that company until they started making shermans, which in my opinion are the only real option for hard street and dj beat downs. Unfortunately that means I've got to deal with their seemingly uninterested sales chumps.....which I've been unhappily doing for the last week. It's like I have to beg them to sell me parts.b-man said:
Ive never dealt with manitou on the phone about tech support or warranty but their race support at the nationals is phenomenal and came up huge for me several times dealing with issues with my MRD. They always fixed it for free and actually gave me a whole new fork leg with SPV evolve when the first one blew up. Given, they kind of have to protect their reputation when they sell a 2200 dollar fork that doesnt work, but even considering that the service was impressive.
i have never had a problem with manitou's customer service. each time i called the tech department i got a straight and easy answer. i will say that the sales division is really ridged in their way though.
Sir_Crackien said:
My stright and easy answer is always a condecending "We won't talk to you, take the fork to the shop, and we'll talk to them."
Gowd! What's the shop going to tell them what I'm not? Basicly this is how it works, I'll tell my buddies down at the shop whats wrong, they call manitou, tell them word for word what I said, then manitou answers by saying
"hmmm..... send it in and we'll take a look at it."
then a month later, I get my fork back! :nuts:
Their whole not dealing with the customer thing really pisses me off.
I hate Manitou
with a passion! :mumble:
My complaints with manitou arnt really with their service representatives. Everytime i call I have goten good service, and even discussed problems with me, they only ask me to go to a shop to do the actual sending/ordering. The issues that i see are a) the reliablity/quality of some of their products and b) the emense down time that occurs when a problem arises. Everyone has some quality control probs from time to time, but they really have to hurry up and get the rider back on the trail faster.
Well as a shop employee, I have had a mixed bag when dealing with Manitou's tech line. My most empirical problem: hold times very long and return calls sporadic. Might sound silly, but when I am running a shop, my time is valuable.
In comparison, the Marzocchi tech line is excellent. Usually no waits and prompt call backs.
Once I had a miserable help call on a Minute rebuild (which we ended sending in). Most of the time we send the forks in as opposed to fixing it ourselves.
Pictures of fork breakage is a bit biased. Anything can break, although it is interesting to speculate why.
In comparison, the Marzocchi tech line is excellent. Usually no waits and prompt call backs.
Once I had a miserable help call on a Minute rebuild (which we ended sending in). Most of the time we send the forks in as opposed to fixing it ourselves.
Pictures of fork breakage is a bit biased. Anything can break, although it is interesting to speculate why.
This mirrors my experience, I've dealt with manitou and marzocchi recently, multiple times for both.sanjuro said:
If manitou says "those are at inspection and we'll get them out on monday (it was friday)" that means that sometime around 3 weeks later you might see the item, but it will require a few phone calls in that time, at which time they will always tell you "oh yeah, those are going out tomorrow".
By contrast the zocchi guys are fairly quick and efficiant. They sent the wrong top caps for an older fork a month back or so, and this fork was a pain to deal with just because it was so old (so some confusion on both of our parts), but marzocchi didn't loose face and quickly sent out another set that worked, they were genuinly interested in providing the best service they could.
One positive thing I can say about is that when we warrentied a nixon a few months ago, we got the replacement pretty darn fast, unfortunatly it was suffering from multiple problems, but they did go pretty fast.
I guess I have to say that my experience with manitou CS over the years has been spotty. On several occasions I have been flat out lied to and mislead, but on others I have gotten what I needed and they were sufficient.
The most telling thing is how they all react when there is some sort of screw up. That will seperate the companies that are just trying to get by from the ones that really want to provide good service.
best customer service except for e13 ever. they dont like individuals calling due to the average consumer not knowing **** and wasting time, money, and effort when they could take it to a shop, where a pro can call it in and have it go a ton more smoothly
how about we agree to disagreedexter said:
most of the time the guys in shops really dont know very much
I wish I could just call marz to get things fixed. We gotta go through norco...and norco SUCKS...I have had so many issues with tradeins, repairs...I will never buy a norco in my life at this point.
I have to disagree as well. I had 4 forks with problems so far this year, and only one went smoothly with Manitou's customer service.dexter said:
Most fork manufacturers do not want to talk much with customers. I had a chat once with Marz about how many kids call up and ask "dude, what's the best fork for my bike?" I noticed Marz removed their phone number from their website a couple of years back.