The owner of my bike shop hired his ex-girlfriend to work part time, which we badly need as there is only one full time employee right now.
She does ride, but her knowledge is beginner at best. She is adequate with the female and the 40+ crowd, which she qualifies in both categories.
The two problems, one professional and one personal, I have working with her, is that she offers erroneous advice (professional), and due to some initial encounters, I think she is nuts.
For example, yesterday I sold a woman's Rockhopper Comp Disc, a very nice entry-level mountain bike, to a novice rider. While I stepped away from the customer, she came over and mention how the brakes (Avid Mechanicals) needed to be upgraded . Of course, the customer asked me do the brakes needed to be upgraded, which I politely dismissed ("I don't know what she is talking about"). Later my co-worker offered "Don't pump the brakes", which I also dismissed.
I guess I don't like dismissing other people's opinions outright. It seems rude, but in this case, it also seems like the most expedient thing to do, particularily while trying to sell a bike, where I am trying to offer a honest and consistent opinion (in other words, I don't want to seem like a lying idiot).
Obviously, I am going to have to talk to her about this and explain how she needs to offer an consistent and supportive opinion to what the other salespeople are saying, which leads to my personal issue that I think she is nuts.
Early on, when she was still dating my boss, she would come into the shop and act like a b*tch, and me and my co-workers were ordered by my boss not to say anything because he would hear about it from her later (typically she would call 8-10 times during working hours about a particular issue, usually trivial, which bothered her).
Anyway, without listing the many incidents which convinced me of her nuttiness, after she broke up with the owner, it was a relief to all of us because she was out of the picture. Since she has come back, she has been on her best behavior, but I am still loathe to criticize her, even in a professional manner.
Writing about this, I know what I need to do: discuss offering a consistent and accurate opinion (or saying nothing at all), in a casual and positive manner with her and the boss. I was just curious what other women thought and to critique the way I am going to handle this.
She does ride, but her knowledge is beginner at best. She is adequate with the female and the 40+ crowd, which she qualifies in both categories.
The two problems, one professional and one personal, I have working with her, is that she offers erroneous advice (professional), and due to some initial encounters, I think she is nuts.
For example, yesterday I sold a woman's Rockhopper Comp Disc, a very nice entry-level mountain bike, to a novice rider. While I stepped away from the customer, she came over and mention how the brakes (Avid Mechanicals) needed to be upgraded . Of course, the customer asked me do the brakes needed to be upgraded, which I politely dismissed ("I don't know what she is talking about"). Later my co-worker offered "Don't pump the brakes", which I also dismissed.
I guess I don't like dismissing other people's opinions outright. It seems rude, but in this case, it also seems like the most expedient thing to do, particularily while trying to sell a bike, where I am trying to offer a honest and consistent opinion (in other words, I don't want to seem like a lying idiot).
Obviously, I am going to have to talk to her about this and explain how she needs to offer an consistent and supportive opinion to what the other salespeople are saying, which leads to my personal issue that I think she is nuts.
Early on, when she was still dating my boss, she would come into the shop and act like a b*tch, and me and my co-workers were ordered by my boss not to say anything because he would hear about it from her later (typically she would call 8-10 times during working hours about a particular issue, usually trivial, which bothered her).
Anyway, without listing the many incidents which convinced me of her nuttiness, after she broke up with the owner, it was a relief to all of us because she was out of the picture. Since she has come back, she has been on her best behavior, but I am still loathe to criticize her, even in a professional manner.
Writing about this, I know what I need to do: discuss offering a consistent and accurate opinion (or saying nothing at all), in a casual and positive manner with her and the boss. I was just curious what other women thought and to critique the way I am going to handle this.