I did talk with manager about this and he explained the hours and work they did.
And don't forget, I stay late all the time, so I actually do know.
Yes, we closed 5 minutes ago, but can I help you quickly???
- Thread starter loco-gringo
- Start date
-
- Tags
- shop talk
And don't forget, I stay late all the time, so I actually do know.
Quitting while you're..............behind?
I'm going to agree here - guaranteed employment is not in the Bill of Rights.
No. It really wasn't.
He would have had some "special" chicken salad.
As if anyone will remember what Sanjuro looks like. I battle to recognise my own kids and they're only half-Asian.
Which half? lower, upper, left or right?As if anyone will remember what Sanjuro looks like. I battle to recognise my own kids and they're only half-Asian.
Loco, I didn't read this thread and know you're a whiner for the most part, but you work in the service industry. I understand you work with the random public which is something I could never do with my personality, so I give you credit and realize we need to vent. I do it here myself many times.
I'm saying that to say this: I walked into my LBS several years ago when I decided to ride again and knowing nothing of all of the advances the cycling industry had accomplished, the owner took his time to explain things, show me new and cool sh1t and work late to finish a build time and time again. I made friends with some of the wrenches, partied, rode and most importantly; spent fuggin money in the shop.
I'm good for the biking world in large part because he took the time to groom me to want new and cool components, frames, etc. Hell, even hanging out at the shop is cool while I'm buying breakfast burritos or beer for the wrenches in return for great service.
I can't hardly wait to buy my 11th bike from that shop soon.
I'm saying that to say this: I walked into my LBS several years ago when I decided to ride again and knowing nothing of all of the advances the cycling industry had accomplished, the owner took his time to explain things, show me new and cool sh1t and work late to finish a build time and time again. I made friends with some of the wrenches, partied, rode and most importantly; spent fuggin money in the shop.
I'm good for the biking world in large part because he took the time to groom me to want new and cool components, frames, etc. Hell, even hanging out at the shop is cool while I'm buying breakfast burritos or beer for the wrenches in return for great service.
I can't hardly wait to buy my 11th bike from that shop soon.
Last edited:
Well now we are getting somewhere. You seem to have an issue with respecting other people because they wear an apron or work behind a counter.
Perhaps wal-mart should change their policy to allow me to put more than $250 worth of cards on a check. Believe me, I'd love to make the transaction easier for everyone involved. But we weren't talking about making people work harder were we? It's not as if I am going into a wal-mart 10 minutes after they've closed to demand someone to run the transaction for me.
Your argument is bunk dude. What it boils down to is in the grand scheme of things everything in life takes energy. And you choose where to put your energy. And whether you like it or not, your energy effects everyone you come in contact with. You were willing to put as much negative energy as you could into getting your piddly ass chicken salad. And your "happiness" ****ed up someone else's night. So was it worth it? In my opinion not. In my opinion it'd have been more worth it to let the deli counter close smoothly and find something else for myself to eat. But I'm not an asshole.
Last edited:
people are strange I had a typical yuppie come in at 2 in the afternoon , looking for a Marin Highway one. He saw the carbon version and fell in love. He continue to add on different stuff..waterbottle cage, carbon risers pedals etc. he weighed each and every item to see the lightest he can make it. Then he asks me if a baby seat would fit. he finally picks everything out , after test riding the bike at least 20 times and decides to go for it. It is now 6pm, we are closing and he knows this since the junior mechanic is vacumming... the bike is finished by 6:20..all ready to go and he asks if he could try the other handlebars on it to see how it feels... man did I want to strangle him
That's a sales failure not a customer failure. You need to learn how to move a customer along.
My HS chem teacher did a ridiculous punk cover of that song with his band when he was in college.
I don't see a problem with the "asshole tax." We do it at the shop to some degree. If someone's being extra friendly and reasonable, we'll give out an occasional free tube, or round some prices down, or go out of our way to help them out. If someone's being a douche, we'll round prices up a little. True story: a guy comes into the shop half an hour after closing with one of the Trek USPS edition TT bikes. My boss was in the shop doing some repairs. The guy reads the sign on the door with the hours, then walks in anyway, and starts asking for stuff without checking to see if the shop is open. He announced that he was leaving the next morning for a race, and that he wanted his rear derailleur cable changed. My boss said that the shop was closed, and asked him to leave. He argued the point. I'd have said no, but my boss agreed to drop what he was doing, and do the cable on the spot. He swapped it out, and proceeded to charge the guy $120 for the service. Granted the frame did have internal cable routing with no liner to guide the cable through, so it was a royal PITA to do, but that's literally an order of magnitude more than we'd typically charge.
My small business fantasy: I will make money by selling people things I want them to buy, these people will lower their service expectations to meet the level I am capable of providing and they will do this during the times that are most convenient to me. 
My small business fantasy: I will make money by selling people things I want them to buy, these people will lower their service expectations to meet the level I am capable of providing and they will do this during the times that are most convenient to me.
I think there's a middle ground that should be met. Businesses need to provide good service in order to maintain a customer base. However, that dosn't mean that a shop needs to bend over backwards to suit a customer's unreasonable demands. Expecting that a shop stop working on bikes that were dropped off before yours is unreasonable. Expecting someone to be free to work on your bike at a moment's notice is unreasonable. Asking a shop employee to stay more than a few minutes after closing time to help you out, when you couldn't be bothered to show up during shop hours is unreasonable.
Yes, hours: by appointment only.My small business fantasy: I will make money by selling people things I want them to buy, these people will lower their service expectations to meet the level I am capable of providing and they will do this during the times that are most convenient to me.
You gotta live your dreams man.My small business fantasy: I will make money by selling people things I want them to buy, these people will lower their service expectations to meet the level I am capable of providing and they will do this during the times that are most convenient to me.
Not So Sweet Toothed
Grocery Store | Edmonton, Alberta, Canada
(The bakery had just closed. I had clocked out, and was on my way out of the store.)
Lady: “Excuse me, could you decorate this cake for me?”
Me: “I’m sorry ma’am. My shift is over, and the bakery is closed.”
Lady: “But I need it done for tomorrow! If you don’t do it, I’ll call your manager!”
Me: “Ma’am, what do you do for a living?”
Lady: “I’m a dentist…”
Me: “Would you like to look at my teeth after your shift ends, for free?”
Lady: “That’s different. My job is hard. Anyone could do your job.”
Me: “Then you won’t mind taking that cake home and decorating it yourself.”
Found ths apropriate to the thread... from www.notalwaysright.com
Grocery Store | Edmonton, Alberta, Canada
(The bakery had just closed. I had clocked out, and was on my way out of the store.)
Lady: “Excuse me, could you decorate this cake for me?”
Me: “I’m sorry ma’am. My shift is over, and the bakery is closed.”
Lady: “But I need it done for tomorrow! If you don’t do it, I’ll call your manager!”
Me: “Ma’am, what do you do for a living?”
Lady: “I’m a dentist…”
Me: “Would you like to look at my teeth after your shift ends, for free?”
Lady: “That’s different. My job is hard. Anyone could do your job.”
Me: “Then you won’t mind taking that cake home and decorating it yourself.”
Found ths apropriate to the thread... from www.notalwaysright.com
I like it, but it should say "you can do a partial reconstruction on the part that I don't shove up your ass, cunt". That is a little more succinct.
It's a growth industry.
