RANT about Boxxer/CS 2010

Sandwich · Jul 2, 2009

didn't a similar thing happen with marzocchi? they got extremely popular so they felt that they didn't need to build quality parts anymore...now nobody rides marzocchi. Hmm....

Sorry about your fork. Maybe you can pick up a used one or borrow a fork for this weekend, then work on your distributor? You don't want to ride a mangled fork, then they're going to blame it on you and not take it back.

go-ride.com · Jul 2, 2009

Here's my guess.... when the lowers broke the upper legs got bent so even with new lowers the axle won't line up. When the Swiss dist removed your lowers they did so without removing the rebound knobs first. If you remove the rebound adjuster w/o removing the knobs first you will damage the HSR circuit and it will just spin.

primo661 · Jul 2, 2009

Dang it, go-ride.com beat me to it. Although I doubt I could have put it better myself. How did you break it in the first place?

gemini2k · Jul 2, 2009

Sandwich said:
didn't a similar thing happen with marzocchi? they got extremely popular so they felt that they didn't need to build quality parts anymore...now nobody rides marzocchi. Hmm....

Not really.....They f-ed up, admitted it, and fixed all the problems. My first production run 08 888 is working perfectly still, no modifications or fixes necessary. They are still the most popular dh/FR fork in Socal I'd guess. There problems were quality control, not serious design flaws like boxxers have always had :'(.

DHperu · Jul 2, 2009

aw man! i just got my 2010 Team, ordered it when everyone was raving about it now, looks like everybody wants nothing to do with them hahaha. i just opened the fork and gave it a complete greasing and gave it correct oil levels. Sure enough the fork came dry as a bone. Nice RS

tatankainlondon · Jul 2, 2009

For those in the UK, TFTuned always strips down every fork/shock they sell so you should be save buying from them.
Shame that Rock Shox allowed bone dry forks to be sold.

Brian HCM#1 · Jul 2, 2009

DHperu said:
aw man! i just got my 2010 Team, ordered it when everyone was raving about it now, looks like everybody wants nothing to do with them hahaha. i just opened the fork and gave it a complete greasing and gave it correct oil levels. Sure enough the fork came dry as a bone. Nice RS

People were raving about them before they were available to the public.

al-irl · Jul 2, 2009

They where an i can see why. Im raving about my world cup, so far so good I just hope i don't have any issues.

General Lee · Jul 2, 2009

go-ride.com said:
Here's my guess.... when the lowers broke the upper legs got bent so even with new lowers the axle won't line up. When the Swiss dist removed your lowers they did so without removing the rebound knobs first. If you remove the rebound adjuster w/o removing the knobs first you will damage the HSR circuit and it will just spin.

my thoughts exactly. I did the same thing a few years back, then replaced the stanchions and the axel still didn't line up. turns out i bent the lower crown too. huck-to-flat off the 'waterfall' on the old Mt. Snow NCS will do that.

and it sounds like the Swiss RS distributor eff'd up the rebound.

istratetm · Jul 3, 2009

your crowns are bent, not the brand new lowers. they must hook you up with new damping cartridge and new crowns. i hope your problem gets fixed soon!

Kntr · Jul 3, 2009

How many people have had NO problems with the 2010?

RUFUS · Jul 3, 2009

Kanter said:
How many people have had NO problems with the 2010?

I haven't had a problem yet with my 2010 WC and I know of at least 12 others without any problems whatsoever. Weird since everyone one of those guys knows how to properly maintain their fork.

William42 · Jul 3, 2009

RUFUS said:
I haven't had a problem yet with my 2010 WC and I know of at least 12 others without any problems whatsoever. Weird since everyone one of those guys knows how to properly maintain their fork.

Alright bud. We know you like sram. But the OP had his arch fail from bad casting, causing his crowns to twist/bend, and then the swiss dist. fycked up his damper, so now he's out of a working fork because of structural failure, a distributer that doesn't know how to work on the new forks, and sram not having the necessary replacement parts.

Not his fault, and that sucks balls.

I had to send my zocchi back for 2 weeks, but after that it came back right as rain and I had no more problems with it.

for what its worth, I'm on an 07 boxxer WC now, but I still think that his situation sucks pretty hard for no fault of his own. Acting as though its his fault for improper maint. because of bad casting is pretty fycked, no?

RUFUS · Jul 3, 2009

William42 said:
Alright bud. We know you like sram. But the OP had his arch fail from bad casting, causing his crowns to twist/bend, and then the swiss dist. fycked up his damper, so now he's out of a working fork because of structural failure, a distributer that doesn't know how to work on the new forks, and sram not having the necessary replacement parts.

Not his fault, and that sucks balls.

I had to send my zocchi back for 2 weeks, but after that it came back right as rain and I had no more problems with it.

for what its worth, I'm on an 07 boxxer WC now, but I still think that his situation sucks pretty hard for no fault of his own. Acting as though its his fault for improper maint. because of bad casting is pretty fycked, no?

Not saying that the arch break was his fault at all, that sucks for sure.

His distributer is also at fault for breaking his damper and the rebound.

The other poster asked how many has had problems with their 2010's and most of the problems have been no oil and no lube. For most a proper servicing will fix it.

The OP's problem has been one of a very few that we have seen. Hopefully we will not see any more of these.

William42 · Jul 3, 2009

thats fair, sorry for getting my panties in a bunch, I guess I just took that as being a douche towards the OP! :thumb:

drkenan · Jul 3, 2009

Should brand new forks be serviced right out of the box? If I paid $1700 for a new fork and I had to immediately service it, I'd be a little bummed.

ultraNoob · Jul 3, 2009

I was dreaming about the 2010 Team/WC.... seeing all this bad publicity and knowing someone who rides a weird feeling 2010 team... I think I'll stick with my 09team.

I think stuff like bad castings, weak crowns, damper probs are to be expected on a new run fork... but not having the proper oil levels and no grease on the bushings is just plain wrong.

OBB · Jul 3, 2009

ultraNoob said:
I think stuff like bad castings, weak crowns, damper probs are to be expected on a new run fork.

Really? If you bought a car and had engine, transmission, and a slew of other problems, what would you say then?

Sandwich · Jul 3, 2009

OBB said:
Really? If you bought a car and had engine, transmission, and a slew of other problems, what would you say then?

thanks for buying domestic!

Banshee Rider · Jul 3, 2009

Kanter said:
How many people have had NO problems with the 2010?

None here. Lubed it after the first weekend and its been great.

ultraNoob · Jul 3, 2009

OBB said:
Really? If you bought a car and had engine, transmission, and a slew of other problems, what would you say then?

I said 'New RUN' aka 'First Run'. I've never bought a first run of anything... I'm not trendy like that.

worship_mud · Jul 3, 2009

Sandwich said:
thanks for buying domestic!

OBB · Jul 3, 2009

Things that cost a lot of money and fail to deliver performance are a huge failure. No other way around it. Seems like the 2010 boxxers might fit right in there.

CoyoteRun · Jul 3, 2009

That's how they claim the weight on scale.

tatankainlondon said:
For those in the UK, TFTuned always strips down every fork/shock they sell so you should be save buying from them.
Shame that Rock Shox allowed bone dry forks to be sold.

ultraNoob · Jul 3, 2009

CoyoteRun said:
That's how they claim the weight on scale.

someone should call RS quality control and tell them to hit the "tare" button on their scales

General Lee · Jul 3, 2009

OBB said:
Things that cost a lot of money and fail to deliver performance are a huge failure. No other way around it. Seems like the 2010 boxxers might fit right in there.

Listening to mt bikers piss and moan over less than 10 minutes worth of maintenance that essentially requires the unscrewing of 2 bolts will never stop being funny. :rofl:

Pooping is more labor intensive than lubing a BoXXer, get over it.

So one guy broke the casting, big deal. There are probably 1000 people who didn't.

JeffKill · Jul 3, 2009

General Lee said:
Pooping is more labor intensive than lubing a BoXXer, get over it.

Really? You need to eat more fiber....

In all seriousness, I do agree with you though. I just picked up an 09 Team (didnt have the money for a 2010) and its by far one of the easiest forks to work on. Just to be sure, I took the lowers off and made sure everything looked good, then packed some slick honey in the seals and wipers while I had it apart. The whole process took me about 20 minutes to do.

At the same time, I definitely agree that these forks shouldn't be leaving the factory dry.

sayndesyn · Jul 3, 2009

I'm raising the bs flag. What about the scratch on your stanchion the first weekend? Fawking Sram piece of crap....

Banshee Rider said:
None here. Lubed it after the first weekend and its been great.

William42 · Jul 3, 2009

edited for the sake of me being in a pissy mood with a probably broken rib while everybody is out riding! sorry g. lee

RUFUS · Jul 3, 2009

Looks like Sram will be taking care of everyone very soon, trust me on that.

I am not allowed to release the info but it is looking good and Sram/RS did the right thing and is listening.

Give it a little bit.

Kanye West · Jul 3, 2009

Kanter said:
How many people have had NO problems with the 2010?

How many people here ride OFTEN and competitively fast (expert level on up) and have had NO problems with the new Boxxers?? I'm talking requiring no attention besides taking the fork out of the box, cutting the steerer, putting on the starnut, axle, and brake, spinning a few adjusters and tweaking the springrate, and riding it.

RUFUS · Jul 3, 2009

Hacktastic said:
How many people here ride OFTEN and competitively fast (expert level on up) and have had NO problems with the new Boxxers?? I'm talking requiring no attention besides taking the fork out of the box, cutting the steerer, putting on the starnut, axle, and brake, spinning a few adjusters and tweaking the springrate, and riding it.

I tore mine apart because I always do. My world cup had all the correct oil levels and just a bit of lube on the seals.

I think that it would have ridden just fine before my months servicing.

Seems like the Team has been hit pretty hard though, hopefully the changes coming will get everything worked out.

Dean W · Jul 3, 2009

RUFUS said:
Looks like Sram will be taking care of everyone very soon, trust me on that.

I am not allowed to release the info but it is looking good and Sram/RS did the right thing and is listening.

Give it a little bit.

A little patience is all that is needed.

RUFUS · Jul 3, 2009

Dean W said:
A little patience is all that is needed.

definitely. Thanks Dean.

gemini2k · Jul 5, 2009

Dean W said:
A little patience is all that is needed.

Beta testing products shouldn't d be the consumers job...especially a product that is the only thing between me and my wheel when I'm hitting 10 ft drops, 40ft gaps, and flying down rock gardens at high speeds (on a good day)

DirtyMike · Jul 5, 2009

Well, someone let me know when they will hold up to someone my size, and come ready to ride in the box. Sorry, but I sure as **** am not going to spend 1700 hundred for a fork that probably needs service brand new to make sure the company selling it to me did there job right. Its not a matter of it being hard or easy, its the fact that your spending so much, the **** should be right when you get it, not when you get it then rebuild it. If you like rebuilding your forks when you frirst get them.....Fine, good for you. But it shouldnt be a neccesity, should you be checking the bolts? of coarse, check torque, check that knobs are all good, but thats all you should have to do, and thats a stretch in my book. Years ago, when I bought my 66, the Comp knob came off on its maiden voyage, I called Marz, they said"dont you work in a shop? Why didnt you check it before you rode?" I responded with"Is your quality control such crap that I need to service all your forks when they come in before letting a customer ride them so they dont fall apart?" They sent me a whole new fork.

Oh, and Sherman, Sorry, but Dudes got ya on the car comparision, first run of a new line of cars still is better than what we have been seeing from the big suspension guys as of late, if I bought a first run car with this many problems, I sure as **** would be getting my money back.

As far as the bad casing, it happens, good that they took care of you Yeti, specially that they got it done prior to the race.

RANT about Boxxer/CS 2010

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