Went for a short ride today and did a small drop and heard a massive crack on landing. Turns out it was chainslap on rebound because my hub decided it wouldn't frewheel, took my wheel off and my cassette fell off.
Does this happen to Hope hubs very often?
- Thread starter HardtailHack
- Start date
classic shear failure. looks like something locked up. Get Hope to look at this thread. Always interested to hear the official assessment (not that they gonna make a statement based off a few photos only, but always worth a shot).
woah sweet. I've been pretty happy with mine so far but this is a bit unnerving.
From new I have always had dramas with my brake pads spreading through rough sections, I'm guessing it was flexing at the sheared area. It is under warranty so I probably shouldn't have put these photos up.
I wish the Burgtecs were in stock when I bought my Hope hubs I probably would have finished my ride in a happy mood.
I wish the Burgtecs were in stock when I bought my Hope hubs I probably would have finished my ride in a happy mood.
flexing at the sheared area? brake pads spreading? tell us more please, because I'm not sure how to contextualise what you said. Pics maybe?
That has happened to me on a bunch of different rear hubs. Strong and light don't exist in a rear hub, IMO.
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Prob. get a better response from Hope if you don't put pics up all over the web showing they're product broken. Ask them the same question.
If you rode through a rocky section that didn't require any braking the bite point on your lever would be closer to the bar when you go to use the brakes for the first couple of times. As my wheel deflected off rocks it seemed to move my rotor axially which was pushing my brake pads apart.
Where the axle snapped was between the DS hub bearing and the inner freehub(?) bearing.
The bike this hub is on is my first dually so I didn't know if any movement at the disc was normal if you give the wheel a decent push or pull, I just figured it must have been the swing arm flexing.
Does this help? Oh yeah I'm Australian, no more words like contextwhatever please.
I've had something similar happen with a ringle and planet x hub...
this is what the manufacturing industry refers to as a "statistical outlier"
so you saying it's not only americans who cant speak english
kidding!
anyways, axial movement IMHO is a no-no. There is a normal amount of movement due to clearances and machining tolerances etc, but there shouldn't be enough to change your contact point when braking. I've hit some pretty gnarly rock gardens before, and never once during that run, or immediately after exiting the rock garden, did i find the brake contact point had shifted. I am using Hope Pro 2s.
Exactly. It is ridiculous to get so worked up about a broken part. **** happens, parts break...yes, even JRA.
We expect these expensive bike parts to last, which they should. But there are failures in any product category. Add in the fact of constant thrashing and (more likely than not, improper maintainence) the forces that the components experience, there are going to be failures. Accept it.
Here's some more "stop picking on the industry" whining mindset. Let him post whatever pics he wants to. Why be scared of what Hope may think about bad press? Hopefully (durhur..) they will respond appropriately (if warranted), the OP will go through his dealer and follow proper procedure for getting this checked out.
The best thing that can come from having the pics posted will be that the sport get better products through real life feedback and making improvements. Worst case? OP is out a rear wheel.
In my opinion, a far more likely scenario is that the axle has been broken for a while, causing the excessive movement you describe. Only now has the flex in the area caused the freehub to seize. This happened to me on a bulb hub. I bought a set of bearings thinking the play was just an indication the bearings were shot. I went to change them and one half of the axle came out one side of the hub, and the other came out the opposite side. I've had several other Hope hubs and I'd definitely agree that thee instances are few and far between.
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I have to agree with ridefast here. Boo freakin hoo, a product broke and there are pictures.
So does hope expect you to keep it double secret if there stuff breaks, or else no warranty? WTF?
This could be good press for Hope all they have to do is fix the problem and kazam! everyone knows that Hope takes care of their customers.
Is that why there are not in stock at CRC!
Haha sorry about that... They have been out of stock forever, then I noticed they had gold last night. I can deal with gold.Is that why there are not in stock at CRC!
:insert choice of facepalm here:
I was about to type that I wasn't getiing worked but yeah I guess I am, however my hub was used for three months as were my carbon bars that cracked the week before. I have spent quite a bit building tis bike up and I am pissed that almost everything I've bought is rubbish. I know I am well overweight but I am fairly smooth I managed to race a whole DH hardtail season on a pair of Syncros DS-28 rims.
I'll put my bike in the post your ride part so I can list the bits that fail over time.
This happened to my Pro II Trials. Sent it to Hope, they got'er fixed for me. Wicked-fast turnaround, free, and they fixed a few minor problems that were completely unrelated. Thumbs up for Hope.
It seems Hope and CRC have sorted it all out for me, a new axle is on its way.
I'm starting to think fitting a Maxle Lite may have been a bad idea, I may have to go back to the older style Maxle as it seems the hub is relying on the Maxle for strength.
I'm starting to think fitting a Maxle Lite may have been a bad idea, I may have to go back to the older style Maxle as it seems the hub is relying on the Maxle for strength.
Why is that? I have never had a problem with people posting pictures of broken parts. It can potentially save someone from serious injury being aware of a possible defective part. Isn't this is what these forums are all about? To discuss the good and the bad? There was no negativity directed towards Hope. Hope is a great company, with great customer service.
I'm almost 100% positive they will take care of this without question, that's what a great company does. I don't think they would frown upon a few pictures being posted of a broken axle, maybe actually protect them in the long run, or maybe you if you're using the same parts. It's sometimes nice to be a little more aware in a already very dangerous sport. Just makes it that much more safe for you.
Well another axle died today, probably only got 15 or so rides on this one, since I got my replacement frame I have not taken any drops or big jumps as I have been babying my bike so it lasts the remainder of the racing season. Oh well, back on the hardtail for a bit I guess.
****, that sucks man. i have broken two at the same place, it is a very well known problem for hope hubs and the maxle light.
did your replacement axle have a slightly longer conical section where the old one failed? the new updated ones are stronger and so far mine has taken a fair bit of abuse with no trouble.
did your replacement axle have a slightly longer conical section where the old one failed? the new updated ones are stronger and so far mine has taken a fair bit of abuse with no trouble.
Are you using a Maxle Lite? If so, there's your problem.
However, that particular kind of failure is reasonably common with Hope hubs even when not paired with The Worst Axle In The F**king World. The newer axle design seems quite a bit stronger though.
This time yes, I was running a lite as I was sent one by accident, my original Maxle wouldn't hold tension for some stupid reason so. I was meaning to replace the Maxle with a SS bolt but I have been lazy.
Hope should state not for use with Maxle or Maxle light in the product description to stop people like me costing them money.
Broken axel twice? How heavy are you?
96kg, so pretty heavy but I think if you weigh over 60kg you could snap one pretty easily if you are running a Maxle.
The ProII was out well before the Maxle or Maxle Lite; in reality SRAM should pull those things off the shelf, melt them down and create some kind of abstract art out of them. They are simply unbelievably ****, in fact it just makes me angry that such crap products ever made it to market. Seriously makes me think they didn't EVER test the things in the real world before selling them, not even for half an hour.
Since replacing my Maxle Lite with a standard bolt-through axle, my rear ProII has been faultless (I'm 90kg and a hack too).
I'm quite happy with my hope pro II's and they have held up for about 2 1/2 seasons now along with my great 823s rims for dh. A buddy of mine isn't however.. they were on an xc bike and cranking hard up a hill when this happened:
Is this a statistical outlier too or could this have happened because of lacing/etc? I suggested they send it in but they said they are done with hopes and moving to chris kings. Apparently service has been great, but they have had multiple issues with the pawls in the past with hope hubs.
Is this a statistical outlier too or could this have happened because of lacing/etc? I suggested they send it in but they said they are done with hopes and moving to chris kings. Apparently service has been great, but they have had multiple issues with the pawls in the past with hope hubs.
Hope are legendary for their product backup here in UK - I am confident that their overseas distrib's will take care of these issues because Hope will credit their distributor for these issues...
I have been running 2 different pairs of Hope Pro II hubs on different bikes for many years in the 20mm front hub and 135mm x 10mm screw-in bolt flavour's and have never had any problems with their designs, despite doing lots of stupid sh*t on my bike!
from time to time, I pull off the freehub body and clean it out, relube and reassemble, both pairs of my Pro II hubs are still on their original bearings despite 4 days a week of UK mud and wet, and even some DH racing abuse!
I work for a retailer that sells ALOT of "Hope Hoops" (hope factory wheels) and also custom building, in store Pro II hubs onto Mavic EX721 and EX729 rims for the FR / DH markets
in the past 2 years I have had 3 of these customers come back with cracked hub shells, and all had brand new hubs / wheels rebuilt at no cost, within 1 week
Hope realized there was a flaw in a batch of forged hub blanks, and paid more attention to QC on further forging runs
Hope is one of my favourite suppliers because when I call, I actually speak to a guy on the shop floor of their factory who is making the product, and that is so rare in this day and age when everything is being made off-shore by some unknown vendor, and rebadged for a "design/marketing" company
I have been running 2 different pairs of Hope Pro II hubs on different bikes for many years in the 20mm front hub and 135mm x 10mm screw-in bolt flavour's and have never had any problems with their designs, despite doing lots of stupid sh*t on my bike!
from time to time, I pull off the freehub body and clean it out, relube and reassemble, both pairs of my Pro II hubs are still on their original bearings despite 4 days a week of UK mud and wet, and even some DH racing abuse!
I work for a retailer that sells ALOT of "Hope Hoops" (hope factory wheels) and also custom building, in store Pro II hubs onto Mavic EX721 and EX729 rims for the FR / DH markets
in the past 2 years I have had 3 of these customers come back with cracked hub shells, and all had brand new hubs / wheels rebuilt at no cost, within 1 week
Hope realized there was a flaw in a batch of forged hub blanks, and paid more attention to QC on further forging runs
Hope is one of my favourite suppliers because when I call, I actually speak to a guy on the shop floor of their factory who is making the product, and that is so rare in this day and age when everything is being made off-shore by some unknown vendor, and rebadged for a "design/marketing" company
nice huck!