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5th element help

fastryder

Chimp
May 4, 2004
1
0
I have a Santa Cruz Bullit and my rear suspension, a 5 th element, has beginning stroke compresion adjustment broken, the adjustment turn and turn and not have a end.

What can I do?

Is there a Progressive service center in Canada?
 

Fast Freddy

Chimp
Feb 12, 2003
20
0
Ohio
Yep call them and get it fixed! When I had my 5th coil blow up the ending stroke adjustment I was told that it takes approx 3 weeks to get it fixed (rebuilt). I told them I had a 24 hours race coming up in 2 weeks and is there anything they could do - and they told me if I overnighted the shock to them, that they would fix it as soon as it go there and return it to me the same way it was shipped. I had it back in 6 working days - just over a week. They were Super workable and great on the repairs - never had any issues at all after that!

My expereice was a very good one with the service dept. Also I should mention my was in the US....

Later
FF
 

soulfly

Chimp
Feb 27, 2004
39
0
Hungary
i have a same problem, but i live in europe.
would it work, if i glue them together? (i have a special aluminium glue, with over 80 n/cm2 of tensile strength and hundreds of celsius heat resistance)
 

TWISTED

Turbo Monkey
Apr 2, 2004
1,102
0
Hillsboro
Is the damaged area leaking oil? No?
Is your shock working fine with the adjusters at their current position? If so I would suggest leaving it alone and riding it as is. Do you really need to turn that adjuster back and forth to get the most out of your mountainbiking experience?