[ALEXIS_DH]

I havent bought at amazon.com in ages.... recently put an order for $838 worth of photo equipment, with next day shipping to Pompano Beach, FL (got a friend who is picking it up for me) paid with a peruvian credit card, and got this in the mail....

seems reasonable my transaction would be subject to special scrutiny (after all, its a foreign credit card buying stuff overnight and shipping it to a US address... but asking for a faxed credit card statement is fishy-.

Greetings from Amazon.com.

Unfortunately, we are currently unable to process your pending order(s), including order 103-4615924-3653023. To avoid cancellation of your order(s), we request that you fax us a copy of the billing statement associated with the debit or credit card provided as payment. Our fax number is 001-206-266-1838 when faxing from outside the US, or 206-266-1838 from within the US. This statement should include the following information:

* Name as it appears on your credit or debit card
* Address on file with the card issuer
* The customer service phone number for your financial institution.

On your fax, please provide the email address used when placing your order and the order number you received in your email confirmation.

Do note that the statement must be sent via fax as we are unable to interpret attachments via email. Please also note that you will be unable to access your Amazon.com account as it has been placed on hold pending receipt of your fax. Please do not place a new order or open a new account as this may result in additional delays.

If you are unable to send the fax, please ask the issuer of your debit or credit card to contact us so we may verify your account details. The card issuer can reach us via the above fax number. The fax should include the name, phone number and fax number of a specific representative with whom we can correspond if necessary.

Please don't hesitate to email us should you have any questions, and thank you for your interest in shopping at Amazon.com.


Sincerely,

Account Specialist
Amazon.com
http://www.amazon.com
========================

This is kinda odd... i tried to access the order status on amazon.com... but my username and password DONT WORK. (WEIRD, i just tried 10 times, as its a regular username/password i use online).. so i havent been able to check if its legit...

has anybody else gotten that email before?? they are asking for a credit card statement, which i find very suspicious.
its pretty odd they dont take emails, and REQUIRE a fax.

 

[Tyler Durden]

I havent bought at amazon.com in ages.... recently put an order for $838 worth of photo equipment, with next day shipping to Pompano Beach, FL (got a friend who is picking it up for me) paid with a peruvian credit card, and got this in the mail....

seems reasonable my transaction would be subject to special scrutiny (after all, its a foreign credit card buying stuff overnight and shipping it to a US address... but asking for a faxed credit card statement is fishy-.



This is kinda odd... i tried to access the order status on amazon.com... but my username and password DONT WORK. (WEIRD, i just tried 10 times, as its a regular username/password i use online).. so i havent been able to check if its legit...

has anybody else gotten that email before?? they are asking for a credit card statement, which i find very suspicious.
its pretty odd they dont take emails, and REQUIRE a fax.

Call !!!

 

[johnbryanpeters]

Yeah, call them - they probably have flagged the order and your account as possibly fraudulent.

 

[TheTruth]

They are going to probe you in your sleep unless you call now.

 

[AngryMetalsmith]

It sounds like you might be getting "fished".

Scammers can create identical or similar webpages of a popular site that are set up for stealing your credit card info. I've been fished via e-mail before. Usually it's a bank or e-commerce site that wants you to click the link to update your account info.

Check the url of the webpage you placed the order on and see if it matches up with Amazon's home page. You can also do a whois search and find out if the domain is registered to the same company as amazon.com.

 

[DirtMcGirk]

Anal probing in 3, 2, 1...

 

[ALEXIS_DH]

a new twist.
my items are backordered until nov. 12th. i paid for next day shipping because i needed them delivered in southern florida by tuesday, or thursday max, as my friend is coming on friday 12!
now my account is frozen (which means i cant cancel it, or do anything), and i might not get all the things that were "IN STOCK". goddamit, thats the reason i bought at amazon.com, because it said "IN STOCK". or worse yet, the things will be delivered on saturday, when my friend is in Lima, and ill have to wait until another good friend goes to florida and is nice enough to pick them up for me... which could take weeks, even months.
it was cheaper somewhere else, but i didnt buy it because i thought it might not be delivered on time.

uggggghhhhh! **** you amazon with a splintered stick!

Hello,

We're writing about the order you placed on November 07 2010 (Order# 103-4615924-3653023). Unfortunately, we are unable to ship the item(s) as soon as we expected and need to provide you with a new estimate of when the item(s) may be delivered:

"Canon EF-S 55-250mm f/4.0-5.6 IS Telephoto Zoom Lens for Canon Digital SLR Cameras"
Estimated arrival date: November 12 2010
"Canon EOS Rebel T1i 15.1 MP CMOS Digital SLR Camera with 3-Inch LCD and EF-S 18-55mm f/3.5-5.6 IS Lens"
Estimated arrival date: November 12 2010

Because we were unable to meet our guaranteed delivery date promise, we are refunding the shipping charges for your entire order. This refund should be processed within the next few days, and we will send you an e-mail to let you know when the refund has been completed.

We will make every effort to get the delayed item(s) to you as soon as possible and we'll send you an e-mail to confirm shipment.

Any other items in your order will not be affected by this delay.

We apologize for the inconvenience caused by this delay.

Please consider the following similar items, which may be available sooner:

- You can purchase a variation of the original item:

"Canon EOS Rebel T1i 15.1 MP CMOS Digital SLR Camera with 3-Inch LCD (Body Only)" [consumer_electronics]
http://www.amazon.com/gp/product/B001XURPQI/ref=fxm_em_sub_v

Differences between your original item and our recommendations are typically minor but some things, such as the item's cost, may be different.

In addition, due to a lack of availability from our suppliers, we will not be able to obtain the following item(s) from your order:

"Canon EF 50mm f/1.8 II Camera Lens"
http://www.amazon.com/gp/product/B00007E7JU

We've cancelled the item(s) and apologize for the inconvenience.

You still have some options available to purchase the item(s), or similar item(s):

- You can visit the product detail page(s) above to see if these item(s) are available from other sellers.

- You can purchase a variation of the original item:

"Canon EOS Rebel T1i 15.1 MP CMOS Digital SLR Camera with 3-Inch LCD (Body Only)" [consumer_electronics]
http://www.amazon.com/gp/product/B001XURPQI/ref=fxm_em_sub_v

Differences between your original item and our recommendations are typically minor but some things, such as the item's cost, may be different.

If you took advantage of a promotional offer when placing this order, this cancellation may affect your order's eligibility for that offer. If this is the case, please contact customer service:

http://www.amazon.com/contact-us

If we determine that you should still receive the offer, we'll reimburse you for the value of the promotional discount. (This will not apply if all items in the order were cancelled.)

For more details about the status of this order, please visit the "Your Account" page:

http://www.amazon.com/your-account

Your credit card will NOT BE CHARGED for this item because you only pay for items when we ship them to you.

*****
WHY WAS MY ORDER DELAYED?
While we do our best to adhere to our delivery estimates, our inventory is constantly changing based on information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply, delays during shipping, or changes in release dates for new products will add time to our original delivery estimate.

*****
WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
If your order hasn't entered the shipping process, you can change or cancel it in Your Account:

https://www.amazon.com/your-account

If the order is "shipping soon" or "completed", you won't be able to make any changes as it's on the way out the door; we apologize for any inconvenience.

*****
WHAT IF AN ITEM HAS SHIPPED AND I NO LONGER WANT IT?
If your shipment arrives too late, you may either refuse delivery or return it to us for a refund. For returns instructions, please visit our Returns Center at www.amazon.com/returns.

*****
HOW DO I CONTACT YOU ABOUT MY ORDER?
If you have more questions about this order, you can e-mail or phone Customer Service by clicking the "Contact Us" button on the right side of any Help page (www.amazon.com/help).

Sincerely,

Customer Service Department
http://www.amazon.com
==============================
Check your order and more: http://www.amazon.com/your-account

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

 

[ALEXIS_DH]

Amazon chat.....

You are now connected to Meenakshi from Amazon.com.
Me:I need information on order 103-4615924-3653023. My account is on hold, and i cannot access any info on it. On top of this, i have gotten an email asking for a faxed CC statement, and another email sayings its backordered.9:48:21
Meenakshi:Hello, my name is Meenakshi. I'll be happy to help you.
Me:meenakshi, get ready for the shaft

 

[syadasti]

Try JR or B&H.

 

[IH8Rice]

what about tigerdirect.com? they are based in Florida

 

[ALEXIS_DH]

i guess its too late to place an order now.
amazon has put my account on hold, i cannot access, nor cancel any order yet.
will have to sort this out, before i can place the order somewhere else.