[MtnBikerChk]

I had a Camelbak magic that was about a year old and the cloth loops that held the bungee cords started to rip, some completely.

So I sent them an email with these pics, they sent me an RMA number and within 2 weeks from the day I sent her off (UPS) a new one showed up at my door

Of course, the new one has the same type of bungee system so I hope it lasts a little longer than the first!

 

[SkaredShtles]

My Camelback CS experience wasn't so great. They basically told me to pound sand.

Of course, my pack was probably 7 years old, so maybe it wasn't so unreasonable that they tell me to pound sand.

 

[splat]

Cool Beans !! !

Now you just need a Cold weather blader ,

and here is a one right now on Steep and Cheap!

 

[BurlyShirley]

cool.
I think they can afford to have really good CS because they sell stitched together cloth for $100 dollars a pop. Its good gear for sure. I cant wait til mine dies to see what I can swindle out of them. :biggrin:

 

[MtnBikerChk]

Cool Beans !! !

Now you just need a Cold weather blader ,

and here is a one right now on Steep and Cheap!

saw it this am - but it's GONE!

 

[brungeman]

I had a Camelbak magic that was about a year old and the cloth loops that held the bungee cords started to rip, some completely.

So I sent them an email with these pics, they sent me an RMA number and within 2 weeks from the day I sent her off (UPS) a new one showed up at my door

Of course, the new one has the same type of bungee system so I hope it lasts a little longer than the first!

yep, I have had issues with those straps too!

Your Pack looks almost new though! that is amazing that the cord ripped throught there that quickly!

I am glad they took care of it for you!