So, i've been through 6 different phones with Verizon (software glitches, poor service, etc.) and I get this new camera phone to finally replace my crapped out Kyocera Slider. I get the phone and within a couple weeks of having it, the reception is just horrid, battery doesn't hold it's life for a day and it's just a bad phone. I go to return it with the reciept and exchange for a new, better phone and they won't let me. Since it was within 30 days of purchasing it (for $235) I had to return everything that came with it or they would charge me. $15 for the instruction book, $15 for the AC Power Plug, $15 for the BOX it came in, and $20 for the belt clip. Whaa!? ok, if I didn't return my phone with all those items, I would be out $65 on crap that's hardly used. In frustration, they just give me a new phone of what I had...which has the same problems. aaggghhh, it's just aggravating as hell. And when I called verizon to explain my dilemma, they just said "oh, go talk to the store manager and try to get some pity out of him or you're just going to have to pay for all the stuff you don't have"...I'm switching to Nextel.
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