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Atom lab customer service

Discussion in 'Downhill & Freeride' started by Downhillbiker23, Jun 15, 2012.

  1. Downhillbiker23

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    Hey, anyone have a phone number for atom lab.
    I sent an email and haven't heard back in two weeks! I new my pedals replaced! And I can't get in touch with them!
     

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  2. Nick

    Nick My name is Nick

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    behind you, don't wait up.
    Did you read the warranty info on their website?

    Warranty: see your dealer.
     
  3. Sandwich

    Sandwich Pig my fish!
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    Post up on facebook. They do really well responding to facebook posts. I received great service from Mike in the past, I hope that hasn't changed. He hooked me up with a bunch of parts for my US-made Atomic flats.
     
  4. Sandwich

    Sandwich Pig my fish!
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    Mike [at] atomlab.com

    (66spam1) 284-2don't spam807

    Kindly remove the text before you call.
     
  5. IH8Rice

    IH8Rice I'm Mr. Negative! I Fail!

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    Im over here now
    i did this and got a response very fast and he tracked down some NOS parts for my Aircorp pedals. a++ for his CS.
     
  6. Sandwich

    Sandwich Pig my fish!
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    I dug through my emails looking for the number that I used, and since I didn't know anything about the pedals at the time, he helped me identify them, diagnose the problem, pick out replacement parts, then sent them all for under 20 bucks. I have a bag of pins somewhere that's at least a pound in weight, since they no longer used american sized pins.

    I'm a big fan of Mike, wherever he goes....wish he had more time at corsair before it changed hands again.
     
  7. Downhillbiker23

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    Ya, can't get in contact with mike
    Emailed, and got an auto reply that mike would no longer be with day to day operations of Atomlab
    Phone number doesn't work

    Thanks all for trying. Still no reply on facebook either!
     
  8. dytrdr5

    dytrdr5 Chimp

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    I am currently speaking with a guy named Jim Severt at info@atomlab.com, he has responded to all my emails within a day or two.
     
  9. Downhillbiker23

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    Ya Hacksaw just got back to me. Sending pedals in for service!