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Attention Sram users!!

Discussion in 'Downhill & Freeride' started by Film4food, Jun 3, 2008.

  1. Film4food

    Film4food Chimp

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    Whats up? well heres my story i broke my top bolt on my sram x.0 shifter and i can't any shop in north jersey that sells sram replacement parts... The part that broke is the bolt for the Right Assy. on a Right X.0 trigger shifters. Does anyone have a broke shifter that i can maybe get the part off of? or know a shop locally that can get me the part? Im really looking forward to riding sat.
     
    #1 -   Jun 3, 2008

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  2. dest

    dest Monkey

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    call sram customer service they will help...
     
    #2 -   Jun 3, 2008
  3. NJHCx4xLIFE

    NJHCx4xLIFE Monkey

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    They might not. They very rarely deal with consumers. It is hit or miss but they most likely won't help you and they definitely will not sell you the replacement part. They won't sell the replacement part to a shop either. The only way they will help your shop is if it is a warranty which it isn't. Any shop can get the part you need from BTI or QBP.
     
    #3 -   Jun 3, 2008
  4. Film4food

    Film4food Chimp

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    This is what the break looks like...
     
    #4 -   Jun 3, 2008
  5. Film4food

    Film4food Chimp

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    #5 -   Jun 3, 2008
  6. NJHCx4xLIFE

    NJHCx4xLIFE Monkey

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    #6 -   Jun 3, 2008
  7. jerseydirt

    jerseydirt Turbo Monkey

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    i have a broken shifter you can slavage parts off. idk why but i always keep broken parts to sllavage
     
    #7 -   Jun 3, 2008
  8. Film4food

    Film4food Chimp

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    That would have to be the best news i have ever heard in a while, what are the chances you will be up riding this weekend?
     
    #8 -   Jun 3, 2008
  9. FOXROX

    FOXROX Turbo Monkey

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    call cycle works they may even have something like that in stock (on another that broke)
     
    #9 -   Jun 3, 2008
  10. Film4food

    Film4food Chimp

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    I tried them and they seemed to have no idea what i was saying, could have just been the person i was talking to so i decided to just email them.
     
  11. FOXROX

    FOXROX Turbo Monkey

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    when you call make sure to ask for john or frank
     
  12. Film4food

    Film4food Chimp

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    Alright
     
  13. mntbiker2

    mntbiker2 Monkey

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    sussex bike shop...ask for jason
     
  14. konarider1283

    konarider1283 Monkey

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    any shop can order the part for you. like he said, BTI or QBP will send it to you. I'll order it for you tomorrow if you like (I work in a shop), but you possibly wont have it in time for this weekend unless you want to pay extra for it. Action might have it in stock however, in which case it'll be here on Thursday. PM me if you're interested, and I'll try and help you out
     
  15. FOXROX

    FOXROX Turbo Monkey

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    hahah that was a good one mike!
     
  16. Film4food

    Film4food Chimp

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    Still haven't gotten the part from either of those guys, so could anyone else help out?
     
  17. Film4food

    Film4food Chimp

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    Does any one in the area have a Sram XO Shifter that i can either buy or scrap the part i need off?
     
  18. Timekiller

    Timekiller Monkey

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    Go to the sram parts diagram:
    http://sram.com/_media/techdocs/SPC_95-7915-005-000_WEB_B.pdf

    find the part that you need... if its not listed, then it cant be ordered and your S.O.L. and youll need the whole shabang.

    BTW.. is that the bolt that mounts the der. to the hanger? If so, I ordered one from cycle works its part # 00.0000.200.892
     
  19. konarider1283

    konarider1283 Monkey

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    he needs it for a shifter, not a deraileur...
     
  20. Film4food

    Film4food Chimp

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    Yea, it's for a shifter not a der and also i did find it on Sram's site but they only sell the whole assembly but i only need the top and bottom bolt assy. that hold the thumb and trigger shifter levers together.
     
  21. Timekiller

    Timekiller Monkey

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    wow..my bad I was pretty out of it yesterday. Do you think it is something you could pull off of a left X.0 trigger.If so I might know someone who can help you out.
     
  22. Film4food

    Film4food Chimp

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    I don't see why it wouldn't work, all it is is a bolt and nut.
     
  23. Film4food

    Film4food Chimp

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    quick goodnight bump on the topic.
     
  24. Jamie

    Jamie Chimp

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    There is a chance I may have it. Ill be there tomorrow.
     
  25. mntbiker2

    mntbiker2 Monkey

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    buy a new x.o shifter?
     
  26. Film4food

    Film4food Chimp

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    please let me knoww
     
  27. Film4food

    Film4food Chimp

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    don't have the money to do that.
     
  28. road2nowhere

    road2nowhere Monkey

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    if its on BTI all you have to do is find a bike shop who deals wiht them and order it from there. i work at ski barn in paramus and we order stuff from BTI all the time.
     
  29. FOXROX

    FOXROX Turbo Monkey

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  30. mntbiker2

    mntbiker2 Monkey

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    ^ good try travis but i believe he needs a RIGHT X.O shifter not a 2007 x.7 right and left....
     
  31. DownCycles_Stef

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    Go to a local shop that uses BTI as a parts supplier and have them order you the following part number.

    Item #: GS-7941
    Model: X.0 Carbon/Alloy
    Description: Trigger Cover & Bolt-Cap/Knob
    L/R: Right/Rear

    MSRP: $23.99 + Shipping/Taxes

    SRAM supplies both the top cap/knob and trigger cover (top housing part of the shifter) as a kit so you'll end up with an extra replacement piece, but this way you can solve the problem and this thread.

    If you're close to me, you can just give the shop a call or BTI has a dealer locator on their website:

    https://www.bti-usa.com/public/store_locator
     
    #31 -   Jun 15, 2008
    Last edited: Jun 15, 2008
  32. FOXROX

    FOXROX Turbo Monkey

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    mike... i am solving his problem by showing him a web site that has cheap shifters. not to solve his X0 problem
     
  33. Film4food

    Film4food Chimp

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    Thanks, but not what im looking for


    Yes.. i would like to take the part out of it and just use that but its not worth $50

    That is what ive been trying to do, but BTI is not open on sunday so a local shop is going to call tomorrow for me.
     
  34. Film4food

    Film4food Chimp

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    That is exactly what i had the shop order but not that part, because i need the top bolt and the bottom bolt and that only has the top bolt, with the thumb screw and cap.