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Avoid UPS if at all possible

Discussion in 'The Lounge' started by oiswego, Jun 22, 2012.

  1. oiswego

    oiswego Monkey

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    Fedex isn't much better, at least they leave messages on your door (without ringing the doorbell, but that's besides the point).

    Had a wheel built and overnighted for the weekend at an additional fee of ~$90 total.
    On truck for delivery today by 3PM (had it shipped to a business just to be sure someone was around).
    nothing at 5PM when office closed.
    stuck around since it's guaranteed to be delivered.....


    8PM there is a status update:
    The apartment number is missing or is incorrect. UPS is attempting to obtain this information. / Delivery rescheduled.

    Meanwhile, I confirmed the address was identical to a package another UPS jerk delivered earlier in the day.
    So now, my property is sitting on a truck 1 mile away in their warehouse...and I have no recourse, but I can wait until monday. If i contact the shipper, they can initiate a formal complaint and try to get a refund...so in essence, UPS horribly inconvenienced me, and wants to inconvenience me further.

    I hate them so much; wheel was ready to go as promised...UPS is paid well to carry it from point A to point B and can't even do that correctly without resorting to lying about it.

    avoid them whenever possible. pay more for usps shipping if you need to, but absolutely avoid UPS.



    -end rant

    In light of this, i definitely recommend http://www.universalcycles.com/ for any parts. They did exactly what they promised they would, and were very helpful before shipping it out on time.
     
    #1 -   Jun 22, 2012
    Last edited: Jun 22, 2012

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  2. demo 9

    demo 9 Turbo Monkey

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    This same thing has happened to me as well. It was also a wheel with overnight shipping. **** em
     
  3. AngryMetalsmith

    AngryMetalsmith Business is good, thanks for asking

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    Wow, good thing it wasn't a kidney.
     
  4. 4130biker

    4130biker PM me about Tantrum Cycles!

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    They lost my buddies bike when we shipped them out to Woodward in Pennsylvania. I can't believe we saved enough cash for camp and the flight from Portland when we were 16, and he got majorly screwed by UPS! The bright side was that Nate Wessel let him ride his personal bike for most of the week.
    Worst part was that once he was FINALLY going to get a refund for his bike about four weeks later, a fvcked up box showed up with his jenky ass DK SOB.
    Yeah, UPS sucks.

    Oh yeah, and he still had to pay the shipping after all that
     
  5. jdcamb

    jdcamb Tool Time!

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    There are very few parts of the UPS delivery system that is not staffed by a person who gets his or her ass kicked just for showing up. The teamster's who work for UPS move the world... Commerce happens because of UPS. Simple fact most fail to realize...
     
  6. ultraNoob

    ultraNoob Yoshinoya Destroyer

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    Don't hate on UPS. UPS keeps your computer running if there a blackout or blown breaker or power surge or something ...
     
  7. nyhc00

    nyhc00 Monkey

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    What can brown do for you?
     
  8. johnbryanpeters

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    Anecdotal stories of shipments gone missing are worthless. In this case, it sounds as though your supplier failed to provide a complete address.

    SIUP

    UPS, FedEx and USPS deliver shipments very reliably. There will necessarily be fvck-ups. This time it was your turn.
     
  9. eaterofdog

    eaterofdog ass grabber

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    UPS is Pepsi to Fedex's Coke. A sh!tty alternative forced on you by a business who saves a buck with a contract.
     
  10. stevew

    stevew unique white person

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    could you have had the wheel built by local shop?
     
  11. c101aviojet

    c101aviojet Monkey

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    Then imagine what's like to have UPS ship overseas. The least of the nuisances is the fact they will always force your shipment into customs, which results in a 27% surcharge (over the cost of the purchase + shipping) and no less than a long week of extra waiting.

    USPS has been the fastest and cheapest so far.
     
    #11 -   Jun 23, 2012
    Last edited: Jun 23, 2012
  12. The Toninator

    The Toninator Muffin

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    moral - overnight shipping is stupid
     
  13. pnj

    pnj Turbo Monkey till the fat lady sings

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    moral. buy a spoke cutter and truing stand.
     
  14. ire

    ire Turbo Monkey

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    I have everything shipped USPS, but I never need things quicker than 2-3 days out. When stuff comes air express from out of country, I know that they'll try and drop it (at 2 pm on a weekday), no one will be there, and I'll need to drive to work the next day so I can go pick the package up. Cost of doing business with companies that aren't located in your immediate area.
     
  15. mandown

    mandown Poopdeck Repost

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    this.