must be the season for new bikes... haven't gotten much of a ride on it yet, went out to ballston for a bit last night, but my arms were exhausted from 350 miles of twisties on the motorcycle... maybe vans on tuesday?
a somewhat similar frame i was looking at was the banshee scratch... anyone has info on those? So i'm guessing Cortina did good on their warranty? how was the cust. service?
Originally posted by Shortbus a somewhat similar frame i was looking at was the banshee scratch... anyone has info on those? So i'm guessing Cortina did good on their warranty? how was the cust. service?
Cortina has excellent customer service - your email usually gets answered by one of the Cortina brothers themselves - they are riders, racers, and they build their own frames. They are priced great and made in the US, not Taiwan. They also don't have a 100 silly features or gussetts.
Also, they do things like offer to give you new stickers if you get your frame repainted - some other brands might charge you as much as $60 just for new frame stickers
customer service was good. i dealt with daniel cortina the whole time.
like 99% of all bike companies out there, they pulled the whole "it'll be ready this friday" and it didn't get shipped until a week later. but it seems like every bike co does that these days.
having updated info or color choices on their website would have helped out a bunch
Originally posted by syadasti Cortina has excellent customer service - your email usually gets answered by one of the Cortina brothers themselves - they are riders, racers, and they build their own frames. They are priced great and made in the US, not Taiwan. They also don't have a 100 silly features or gussetts.
1) i really like the geometry and the feel.
2) the new generation of frames are built from bombproof straight gauge tubing, unlike the one i broke that was double butted.
3) where else could i have gotten a brand new frame for $250 (crash replacement price)?
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