beyond bikes ripped me off
- Thread starter David SD38
- Start date
IMHO if you have to ask those questions, then skip that online retailer.
lonewolfe said:
i have been please with blue sky cycling as well. even tho their selections isnt the largest.
Bicyclist said:
If BeyondBikes can't give you a tracking number and ETA for the delivery, cancel the order. If they give you trouble, don't worry, let your credit card handle it by informing them that you've cancelled the order and not to pay it. If BeyondBikes charged your CC and haven't shipped the goods, ask the CC company to see if BeyondBikes has defrauded them. The major banks that back the credit cards don't have the patience to deal with fraudulent companies. They will make sure that they get their money back. Granted this will make you persona non grata at BB, but you're off the hook and can deal with more reputable bike shops.Bicyclist said:
bikesomewhere.com is garbage
Jenson and pricepoint have proved good
Jenson and pricepoint have proved good
i have never bought anything from beyond bike's but my friend had a bad experence with them but i get all my part's form price point they have good deals and i get my stuff on time
Wow. Beyond Bikes is really starting to piss me off. I ordered an I-beam seat and post about a month ago. It still hasn't shown up. On the other hand, I bought a fork and wheelset from Colorado Cyclist and JensonUSA respectively and both arrived next business day. 2
s up to them!
s up to them!
It sounds like they didn't have the item and had to order it from the manufacturer, who probably also doesn't have it, but is waiting on another production batch.
Sounds like the experience I had.Bicyclist said:Wow. Beyond Bikes is really starting to piss me off. I ordered an I-beam seat and post about a month ago. It still hasn't shown up. On the other hand, I bought a fork and wheelset from Colorado Cyclist and JensonUSA respectively and both arrived next business day. 2
They didn't ship it until I told them to cancel the order (already more than a month after I ordered). I didn't get off the phone until I had a tracking number.
They gave me some bullsh*t story about sending it to the wrong customer and having to wait until is got shipped back. When I told them to cancel the order they literally said "Wait...here it is, we'll send it out today". Kerry is full of crap.
eric
I ordered stock built Ck ISO hubs on Mavic xm_819 disc wheels, I called the next day because I was concerned about ship times and they were custom building the wheels because they ran out of prebuilt wheels. I asked them to change the hubs from stock black to blue anno and they did, got the wheel set three days after I ordered it, no problem. Spokes had all been spoke prepped and the wheels are first rate. No problem.
Another order had a couple days delay (near Christmas), and one item was back ordered. Overall I'm happy, with them.
Jenson is first rate. Not one complaint from me.
Pricepoint I've had problems with them shipping the wrong parts, avid FR levers instead of SD-7s, black parts instead of silver, a broken headset. My last order was perfect however, so they are getting better.
Another order had a couple days delay (near Christmas), and one item was back ordered. Overall I'm happy, with them.
Jenson is first rate. Not one complaint from me.
Pricepoint I've had problems with them shipping the wrong parts, avid FR levers instead of SD-7s, black parts instead of silver, a broken headset. My last order was perfect however, so they are getting better.
Hey B.B. why is Kerry still working for you guys ?
somebodies loading somebodies pot pipe before work...David SD38 said:
Another negative report on beyond bikes.
I'm only bothering because there's a thread here, and maybe once they start losing customers they will rethink their business practices.
Ordered a helmet, email responses were horribly slow, and I was getting constant two word replies that (obviously) didn't answer my questions. Paid for USPS express to compensate for how long it took, and trusted their "next day post" claim on the product.
What a load that was. It took them 2 weeks or more to post the package out, I didn't get a tracking number, and after some abusive emails on my part I still got constant two word replies. My advice is don't shop there - their service SUCKS. Period.
Have had excellent results with balle-racing, go-ride (although slower email replies than they used to have), dropnzone, and torpedo7 in NZ.
I'm only bothering because there's a thread here, and maybe once they start losing customers they will rethink their business practices.
Ordered a helmet, email responses were horribly slow, and I was getting constant two word replies that (obviously) didn't answer my questions. Paid for USPS express to compensate for how long it took, and trusted their "next day post" claim on the product.
What a load that was. It took them 2 weeks or more to post the package out, I didn't get a tracking number, and after some abusive emails on my part I still got constant two word replies. My advice is don't shop there - their service SUCKS. Period.
Have had excellent results with balle-racing, go-ride (although slower email replies than they used to have), dropnzone, and torpedo7 in NZ.
I am amazed at how bad Beyond Bikes is. I would not put up with their crap, and after reading this thread, I will never shop there. I already get stuff the next day from Universalcycles (great mail order place), Pricepoint and JensonUSA for the best deals occasionally, and I'm friends with the owner of DropNZone, who is about 15 minutes away.
When there is pricematching and so many good shops that already beat BB's prices, provide tracking numbers without making you ask for one, have an automatically updated stock status system and very friendly and knowledgeable people, why would you shop anywhere else? Is it really worth saving a few bucks on shipping to risk such a delay, and possibly more money out of your pocket?
I don't think any of us have to worry, with this kind of publicity, if anyone sees this thread, they'll know not to shop there, and either BB will try to defend itself, or they will go out of business/get bought out. And what kind of shop doesn't fully answer all customer e-mails professionally and promptly? If you don't have a tracking number, or can't get the part, don't lie. Tell the truth, at least people will know that you can be trusted. But BB has lost even that.
Recap:
Great shops:
DropNZone
Universal Cycles
JensonUSA
PricePoint
BAD Shops:
Beyond Bikes
Airbomb
When there is pricematching and so many good shops that already beat BB's prices, provide tracking numbers without making you ask for one, have an automatically updated stock status system and very friendly and knowledgeable people, why would you shop anywhere else? Is it really worth saving a few bucks on shipping to risk such a delay, and possibly more money out of your pocket?
I don't think any of us have to worry, with this kind of publicity, if anyone sees this thread, they'll know not to shop there, and either BB will try to defend itself, or they will go out of business/get bought out. And what kind of shop doesn't fully answer all customer e-mails professionally and promptly? If you don't have a tracking number, or can't get the part, don't lie. Tell the truth, at least people will know that you can be trusted. But BB has lost even that.
Recap:
Great shops:
DropNZone
Universal Cycles
JensonUSA
PricePoint
BAD Shops:
Beyond Bikes
Airbomb
check out www.Rbikes.com great group of people to work with. Plus the site has tons of deck out bikes to keep the eyen candy going
I have to agree with your choice of good online bike dealers. I've used them all with satisfactory results. As for Air Bomb, I called them to order some knee/shin Elbow pads from them once and they cofirmed the Roach pads I wanted were in stock. So, I placed the order and paid them. They called me back a couple of days later and told me that they were out of the Roach pads but had some identical pads available under the Nuke Proof label. Granted, the pads were ok but not what I ordered. Had they been up front I would not have placed the order to begin with.erikkellison said:
I've heard that Air Bomb and Beyond Bikes are one in the same. Does anyone know if that is true?
Ohh!!! I love how there site says:
Order in 1hr and Is shipped today!!!!!
I fell for that once, and when they called me a Month later about were is the money, I told them to F-Off!!!!
Deff. 100% the worst Online Bike Shop I have ever Delt with. I can't believe they are still in Business.
I would rater drive to Go-Ride in Utah then drive two hrs. to San Diego to deal with those Pricks!!!!
I've prob. orderd 3 or 4 things from them And EVERYONE WAS MESSED UP!!!
Order in 1hr and Is shipped today!!!!!
I fell for that once, and when they called me a Month later about were is the money, I told them to F-Off!!!!
Deff. 100% the worst Online Bike Shop I have ever Delt with. I can't believe they are still in Business.
I would rater drive to Go-Ride in Utah then drive two hrs. to San Diego to deal with those Pricks!!!!
I've prob. orderd 3 or 4 things from them And EVERYONE WAS MESSED UP!!!
ban them.
bumped to get N8 off the front page
bumped to get N8 off the front page
I found this interesting. 8 complaints to the Better Business Bureau within the last 36 months:
http://www.sandiego.bbb.org/commonreport.html?bid=17001362
To compare, Price Point has had three and Speedgoat zero during that same period (just two online companies I pulled off the top of my head) and I have to assume both of those companies do a lot more business than Beyond Bikes.
http://www.sandiego.bbb.org/commonreport.html?bid=17001362
To compare, Price Point has had three and Speedgoat zero during that same period (just two online companies I pulled off the top of my head) and I have to assume both of those companies do a lot more business than Beyond Bikes.
Beyond bikes SUCKS!!! GO-RIDE is awsome!
Based on word of mouth, other threads and this one, I don't even browse Beyond Bike's monster ads in the mags anymore. I get to them and skip right over. If I need something, I might check their price, but my business goes primarily to JensonUSA for anything mailorder. I've always gotten outstanding service from them.
I'm planning to buy a Turner RFX frame from Beyondbikes, they have RFX's on sale for $1399, but I read this thread and now I don't know what should I do. I checked a bounch of another online store but I didn't find any RFX, only in Go-ride for MSRP price. Any advice ?
I know Allen too from DNZ, but he ain't got any Turner.
I know Allen too from DNZ, but he ain't got any Turner.
your are an idiot if you buy it from them...iljicS said:
I don't know... I hate that shop with all my heart but sometimes I'm forced to go there in a pinch. They've never actually screwed me over but they've pulled dumbass moves enough times that I only go there when it's an absolute neccessity. The last time I was in there (several weeks ago) they had a crap load of RFX's so you might have good luck with that.iljicS said:
Never underestimate their lameness though... I bought something from them and was waiting for another part to come in and when I sent my girlfriend in to pick them up, the one part that was in stock had been stolen in the meantime because they didn't feel that it was neccesary to remove an item that was already paid for from their display.
iljicS said:
Seriously, you will end up spending the same amount down the line when one part or another is missing, or you have to ship it back because its bent up wrong or there is a gouge in the frame. These guys need to be driven out of the online marketing game. I have had exactly three dealings with them, and that was 2.5 too many. You should spend the extra dough to support a better shop. I know it sucks taking the hit up front, but maybe you can work a deal with Go-Ride. I'd rather spend a little more now and get it right then dick around for months and not get what I want before February.
I made the mistake of buy my vpx frame and other parts last summer from beyond bikes...
what the other peeps are telling you is true... beyond bikes will really frustrate you, stress you out, mess everything up... and by the time your making payments on your credit card you still won't have your order in your hands yet...
last year they sold me a fork and by the time I recieved it, it had went down in price drastically because the new model year stuff was comming out... they even failed to send the warenty card w/the frame and when I called intense for one they made me call beyond bikes to call them to get one; so they would learn to send the damn warenty card with the frame!
I found I'm better off to ask my local shop to order it and pay the sales tax and support the shop and my local comunity tax needs... I've learned my lesson...
what the other peeps are telling you is true... beyond bikes will really frustrate you, stress you out, mess everything up... and by the time your making payments on your credit card you still won't have your order in your hands yet...
last year they sold me a fork and by the time I recieved it, it had went down in price drastically because the new model year stuff was comming out... they even failed to send the warenty card w/the frame and when I called intense for one they made me call beyond bikes to call them to get one; so they would learn to send the damn warenty card with the frame!
I found I'm better off to ask my local shop to order it and pay the sales tax and support the shop and my local comunity tax needs... I've learned my lesson...
What do you think the odds are that they actually have what you want in stock? Here's how it goes with beyondbikes:iljicS said:
Ad: Turner RFX frames in stock now! A steal at $1399! Don't wait!
Reality: In the spring, some girl special ordered an extra small pink RFX frame, then backed out of the deal. It's been sitting here for 5 months and nobody wants it because it's a wierd size and a nasty color. But we can order what you want, tell you it will be here in two weeks, then jerk you around for the rest of the season.
I've had great luck with JensonUSA and PricePoint. Beyond Bikes and Airbomb have both been horrible to me, and I will not be returning business to them.
The local shops around here usually give me a discount big enough to match Jenson and Pricepoint anyway, so it's rare that I mail-order parts anymore.
The local shops around here usually give me a discount big enough to match Jenson and Pricepoint anyway, so it's rare that I mail-order parts anymore.
JensonUSA price matches, so, no worries if your looking for an item....
Just a thought...
Just a thought...
the long and short of it is this...... if you are such a dumb a$$ that you buy sh1t for beyond bikes, then you deserve to be ripped off...
kerry / sam... i hope you sleep with one eye open... one day i m going to put an axe through your left temple...
kerry / sam... i hope you sleep with one eye open... one day i m going to put an axe through your left temple...
i m grinding my axe now biatch....
Funny, I also ordered Roach pads from Airbomb and was called back asking me to change my order to the NukeProof pads. Do a see a scam going on here?
I've dealt with Allen at Drop 'n' Zone. He was ready to price match anybody and was really helpful. He's in upper-state WA which is close to where I am. I got my stuff within 5 days.
I just ordered shoes and a bladder for my camelbak from nashbar.com. So far, so good. They have this real-time customer support feature where you can actually ask one of their guys a question about something. It took about 3 minutes to get connected to someone and find out what I needed to find out!
I just ordered shoes and a bladder for my camelbak from nashbar.com. So far, so good. They have this real-time customer support feature where you can actually ask one of their guys a question about something. It took about 3 minutes to get connected to someone and find out what I needed to find out!