I've dealt with Allen at Drop 'n' Zone. He was ready to price match anybody and was really helpful. He's in upper-state WA which is close to where I am. I got my stuff within 5 days.
I just ordered shoes and a bladder for my camelbak from nashbar.com. So far, so good. They have this real-time customer support feature where you can actually ask one of their guys a question about something. It took about 3 minutes to get connected to someone and find out what I needed to find out!
yea that guy/ his company rocks!
about 2 years ago i was gonna buy like 2000 dolalrs worth of merch from beyond bikes. boy im glad i didnt do that