I guess all the internet rumors of how bad they suck are true.
http://www.sandiego.bbb.org/commonreport.html?compid=17001362
http://www.sandiego.bbb.org/commonreport.html?compid=17001362
Beyond Bikes
- Thread starter Sherpa
- Start date
Yikes!
hmm...besides having to wait forever to get help sometimes I have had nothing but great experiences with them....when a company doesn't respond to the BBB...it can mean a number of things. I would say start a thread and ask about them. You would probably get a more accurate response...D
I only bought one thing from them because the service was so bad. I ordered a helmet from them over the phone, explained that I needed it quickly, paid for expedited shipping. A week later and no helmet. So I called them and they said that the helmet wasn't in stock so they were waiting for a shipment (they had no idea when it was coming) and that they would then send the helmet. No one called to let me know, and they didn't want to refund the extra cash I paid for the faster shipping. I finally ended up asking them, "Well what DO you have in stock!?!" and just took what they had. I will never buy from Beyond Bikes again.
hmm..that may be why I have never had a problem with them.. I always go to the store instead of having them ship...D
I don't think I've ever heard a complaint from someone who shops at their storefront. But I've heard a lot of bad stories about people who do business online/over the phone with them...
I've had nothing but good luck with them. Earlier this year I broke a helmet two days before a race and BB had one of their race team members bring it to me at the race. Pretty cool IMO.
I have bought a ton of stuff from them and have never had any problems. They were totally helpful over the phone when I had questions about Dainese armor. In fact, one of the guys took a few Dainese jackets infront of their live webcam thing and showed me the different Safety Jackets as I was talking to him. Pretty cool and really helpful.
i d rather give up riding than buy from those theives...
yes, i ve been burned by them
yes, i ve been burned by them
i never have had a problem in fact they usually hook me up majorly. i guess they just have problems shipping. wich sucks because otherwise there a great shop
I have bought two frames from them and have never had a issue. Both have come very quickly and there was no funny buisness.