Sadly I too have had issues with these guys.
Back in 07' I ordered a Dainese suit that I needed for a race and gave them my new updated address. The suit never came and I found out from tracking that it got sent to my old address at school. The guys who lived in my old place actually had UPS pick up the suit and return it. I asked BeyondBikes to re-ship it to my new address... and they f-ing mailed it to the same WRONG address a SECOND time in a row...
A few years later I tried to order something from them - had moved again so I had another new address - and they yet again shipped it to the WRONG address... UNREAL. I spoke with one of the guys in shipping and he told me that they have 2 seperate and completely different computer systems - 1 for orders, and 1 for shipping. Somehow in their busniess model - neither system communicated with the other (*face palm*) which explains the constant f-ups with address change.
Interesting Side Note: I never had problems with them from 2003 through 2005. Sometime during 2006 it all went to hell for some reason. I sincerely hope Cambria can un-phuck their situation.
Back in 07' I ordered a Dainese suit that I needed for a race and gave them my new updated address. The suit never came and I found out from tracking that it got sent to my old address at school. The guys who lived in my old place actually had UPS pick up the suit and return it. I asked BeyondBikes to re-ship it to my new address... and they f-ing mailed it to the same WRONG address a SECOND time in a row...
A few years later I tried to order something from them - had moved again so I had another new address - and they yet again shipped it to the WRONG address... UNREAL. I spoke with one of the guys in shipping and he told me that they have 2 seperate and completely different computer systems - 1 for orders, and 1 for shipping. Somehow in their busniess model - neither system communicated with the other (*face palm*) which explains the constant f-ups with address change.
Interesting Side Note: I never had problems with them from 2003 through 2005. Sometime during 2006 it all went to hell for some reason. I sincerely hope Cambria can un-phuck their situation.
Last edited: