Please don?t name any shops in this post. The ideal is you respond sp that I can complete my project and shop owners that see this can apply this to better their service. What is your primary riding style? ex- Downhill, free ride, cross country, street etc. Wow much do you spend in a year for used, new shop items, and new mail order items? What are the most important factors in a shop for you? How important is it that the shop is owned by a rider vs. non rider? What is the worst ordeal you have ever had? No shop names please!!! What was the best shopping ordeal you ever had? What would you want in a shop just starting out?