Hey,
So I go and buy a fancy (for me) LCD HDTV at Best Buy yesterday. Got a good deal, probably talked into buying more than I needed to, but, that's another story...
My TV was only arriving on Sat. but I've since become too excited to wait, and will pick it up myself this afternoon. So I go in there over lunch to tell them. While I'm there, decide to buy one of the component video cables to connect my PS2 which is supposed to make everything look better. I had checked to see if they had them in stock before I went at lunchtime.
So I go there and pick up a Monster Cable 400, which according to the pic on the BB website has 3 prongs for component video, and 2 for audio. As I pick the Monster 400 up in the store, I notice there is only 3 prongs for component video and the package says nothing about audio. So I ask bonehead #1 how the product worked. No idea. So I find another guy. No idea. Each of them checked the SKU #, checked the website, checked their inventory system. No idea.
There was a descrepancy between what they think they're selling on the website, and what they are actually carrying in their inventory. I showed the 2 boneheads what the website advertised.
Me: "See? 5 plugs."
Bonehead(s): "Yeah"
Me: "So this one with the 3 plugs, how does this work"
BH: "It goes in the back of the PS2"
Me: "Yeah, I know that, but if I plug this into the back of my PS2, and take up the output with a pure VIDEO cable, my PS2 might look great, but where does the sound come from?"
BH: Blank stare, blink, blink...(a la Ren and Stimpy)
THEN the manager comes by and is wondering what all his valuble ressources are doing talking to a customer. I explain the whole story to him thinking I was going to get to the bottom of this, because by now I'm just plain curious if ANYONE in the store could explain to me how this 60 dollar piece of equipment worked. Nope. No idea.
Sooooooo, he brings me over the the home theatre guy who sold me my TV last night. I ask the question, he grabs the package out of my hands with great confidence and proceeds to blink.
Where does the sound come from man? How does it get from the PS2 to the TV? Can anyone tell me?
This is what BB has on their website:http://www.bestbuy.ca/catalog/proddetail.asp?logon=&langid=EN&sku_id=0926INGFS10009770&catid=21423
Notice the 5 prongs. The thing in the store only had 3. We opened the package.
This is what is on the Monster website:
http://www.monstercable.com/monstergame/ps2/
They are different products. And BB just put the wrong picture up on their website. Fine.
But still, how worthess is the version with only video? I've never noticed any other audio outs on the back of my PS2.
But for Chrissakes, I'm not in the business of selling the stuff.
I feel like telling them to give me one for free for informing them of the problem with their website, and actually getting the ball rolling for them in training about 6 people about the products they sell.
Frig.
So I go and buy a fancy (for me) LCD HDTV at Best Buy yesterday. Got a good deal, probably talked into buying more than I needed to, but, that's another story...
My TV was only arriving on Sat. but I've since become too excited to wait, and will pick it up myself this afternoon. So I go in there over lunch to tell them. While I'm there, decide to buy one of the component video cables to connect my PS2 which is supposed to make everything look better. I had checked to see if they had them in stock before I went at lunchtime.
So I go there and pick up a Monster Cable 400, which according to the pic on the BB website has 3 prongs for component video, and 2 for audio. As I pick the Monster 400 up in the store, I notice there is only 3 prongs for component video and the package says nothing about audio. So I ask bonehead #1 how the product worked. No idea. So I find another guy. No idea. Each of them checked the SKU #, checked the website, checked their inventory system. No idea.
There was a descrepancy between what they think they're selling on the website, and what they are actually carrying in their inventory. I showed the 2 boneheads what the website advertised.
Me: "See? 5 plugs."
Bonehead(s): "Yeah"
Me: "So this one with the 3 plugs, how does this work"
BH: "It goes in the back of the PS2"
Me: "Yeah, I know that, but if I plug this into the back of my PS2, and take up the output with a pure VIDEO cable, my PS2 might look great, but where does the sound come from?"
BH: Blank stare, blink, blink...(a la Ren and Stimpy)
THEN the manager comes by and is wondering what all his valuble ressources are doing talking to a customer. I explain the whole story to him thinking I was going to get to the bottom of this, because by now I'm just plain curious if ANYONE in the store could explain to me how this 60 dollar piece of equipment worked. Nope. No idea.
Sooooooo, he brings me over the the home theatre guy who sold me my TV last night. I ask the question, he grabs the package out of my hands with great confidence and proceeds to blink.
Where does the sound come from man? How does it get from the PS2 to the TV? Can anyone tell me?
This is what BB has on their website:http://www.bestbuy.ca/catalog/proddetail.asp?logon=&langid=EN&sku_id=0926INGFS10009770&catid=21423
Notice the 5 prongs. The thing in the store only had 3. We opened the package.
This is what is on the Monster website:
http://www.monstercable.com/monstergame/ps2/
They are different products. And BB just put the wrong picture up on their website. Fine.
But still, how worthess is the version with only video? I've never noticed any other audio outs on the back of my PS2.
But for Chrissakes, I'm not in the business of selling the stuff.
I feel like telling them to give me one for free for informing them of the problem with their website, and actually getting the ball rolling for them in training about 6 people about the products they sell.
Frig.
