She's getting all misty eyed about something that never really existed in the West. What she's really talking about is a basic cultutal difference between East Asia and the West. Classic noob in Asia puff stuff.
I'd prefer to have a critical boss. It's not about how I want my work environment to be, it's how I can contribute to make money for the company. If someone isn't get them gone, they don't get to complain about their boss.
You're not missing much. When an article uses the phrase "autocratic democracy" like it has an actual meaning I think you can safely place it in the circular file.
It can also create a culture in which employees who are self-motivated and committed to doing a good job can become workplace pariahs. A recent psychological study at Washington State University found that employees who work hard and willingly take on unpleasant tasks without complaining are disliked by both their coworkers and managers. Coworkers resent them and managers find them unsettling because they don't know how to deal with employees who don't need to be psychologically conned and manipulated into doing work.
So bosses resent employees that are easy to manage?
As for her drive along the golden roads of Shanghai, this reminds me of a friend's first visit to Hartford before going to work at Pratt.
His job recruiters had taken him by all the high lights, like the Mark Twain House. Considering the city is mostly minority and run down (and I lived in downtown Hartford), I asked my friend, "You didn't see any of the bad parts of town? Which way did you go?"
Wow, what a load of ****. The women doesn't know the first thing about management or running a company. She sounds like a raging bitch, lamenting that she's no longer allowed to be a raging bitch. Oh, you'd like a world where everyone cowers in fear of you, immediately does whatever you ask, and doesn't bother you with their problems? Duh, why didn't I think of that?
edit: looked a bit further into her background and it only reinforced my belief that fancy degrees are a sign of ego, not intelligence. What she describes may make a company run more efficiently in the short term, but will lead to higher turnover especially among high value employees and ignores that innovation (and thus value generation) generally comes from the bottom up in companies, not the top down. Managers are not by definition leaders or creators (except in the case of Steve Jobs, and startups). It's as if she's completely ignored the most successful companies of the last two decades.
So if you want to turn out the same widgets more efficiently, follow her lead. There's a reason this works for China and their low cost labor force. If you want to create a high-growth, market-leading company, ignore her.
I'd prefer to have a critical boss. It's not about how I want my work environment to be, it's how I can contribute to make money for the company. If someone isn't get them gone, they don't get to complain about their boss.
That's not what she's describing though. She's describing a workplace where each employee is another robotic arm of the bosses autocracy. That is not an effective work environment for anything but rote processes. She would do very well running a MacDonald's.
edit: I don't know why this struck such a nerve, but I actually posted a comment... we'll see if it gets approved. The "thought leaders" listed are a who's who from the 90s... I think they're just woefully outdated.
That one was actually quite good. Rings true to my experience and there are real world examples of successful companies and leaders that follow this mold. Probably common sense for anyone with the least bit of empathy and humanity... so really useful reading for the soulless management at whom it is directed.
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