So in my getting out here I had to UPS my DH bike to Reno. They have since the 16th of July somehow lost my big bike in transition.
Due to this I have been renting a DH bike every time I have gone up, to the tune of about $75 a day, which I was assured they would pay if/when my bike was either found or declared lost. They have switched this today, saying they will not pay for damages due to their negligence, and I am out $575 due to this.
DO NOT DO BUSINESS WITH UPS. THEY DON'T CARE ABOUT BIKERS OR THE INDIVIDUAL. IF I WAS A BUSINESS THEY'D HAVE THIS SORTED OUT, BUT INSTED I AM JUST A GUY WITH A BIKE
Ship with Fed Ex, or DHL, they only take three days to resolve claims. UPS takes 8 business days. Sons-of-bitches!
Due to this I have been renting a DH bike every time I have gone up, to the tune of about $75 a day, which I was assured they would pay if/when my bike was either found or declared lost. They have switched this today, saying they will not pay for damages due to their negligence, and I am out $575 due to this.
DO NOT DO BUSINESS WITH UPS. THEY DON'T CARE ABOUT BIKERS OR THE INDIVIDUAL. IF I WAS A BUSINESS THEY'D HAVE THIS SORTED OUT, BUT INSTED I AM JUST A GUY WITH A BIKE
Ship with Fed Ex, or DHL, they only take three days to resolve claims. UPS takes 8 business days. Sons-of-bitches!