I brought my car to a local detailing place to have it washed/cleaned yesterday and noticed last night after returning home that the sunroof shade/slider was off the track and a small piece of greasy plastic was wedged in between the fabric of the headliner and the shade like someone yanked it shut and off the track. I called the place immediately and they said to bring it in this morning so the manager could look at it.
I went back to the car wash this morning and the manager told me hes going to check the security video to see if there is any obvious struggle with the person who did my car. He said there isn't anything he could do but possibly entertain the idea of covering the cost to have it repaired. He said I need to bring it to a shop or the dealer to see what their estimate would be to repair it. But he kept telling me this is normal wear and tear on a car.
What should I do here? I feel like they aren't going to do **** to fix this even though it was obviously them.
I went back to the car wash this morning and the manager told me hes going to check the security video to see if there is any obvious struggle with the person who did my car. He said there isn't anything he could do but possibly entertain the idea of covering the cost to have it repaired. He said I need to bring it to a shop or the dealer to see what their estimate would be to repair it. But he kept telling me this is normal wear and tear on a car.
What should I do here? I feel like they aren't going to do **** to fix this even though it was obviously them.