[troy]

Hey guys,

I bought a MY23 Zeb for a client. It comes with Charger 3 damper and the HSC should have 5 clicks from what I understand.

He sent me a video showing the potential issue. Thing is, after 5th click, the adjuster doesn't stop. You can turn it 360deg all day long, just after the 5th it takes a bit more travel to click again.
Is that normal?
Vid of him playing with his knob
https://photos.app.goo.gl/iqHxp7C7k1NeLsbq6

Anyone experienced this? Is that normal or what?

 

[Redwood Mulch Chucker]

Not normal, something busted in there.

There are two little pins that ride in a helical channel and move the HSC "head" up or down. They are either missing or broken. My bet is that the HSC adjustment is not working at all.

Pretty easy to tear the damper apart;

https://www.sram.com/globalassets/document-hierarchy/service-manuals/rockshox/front-suspension/2023-zeb-lyrik-pike-service-manual.pdf

 

[troy]

The fork is brand new. I've just put it on his bike.

 

[Redwood Mulch Chucker]

Even simpler option;
There is a pointed set screw on the side of the HSC dial that contacts and moves the adjuster. It may just be loose and not turning the adjuster. Try snugging it up.

I'd be shocked if brand new SRAM product arrived with an issue.....
For sure pull the lowers and make sure they are lubed.

 

[troy]

Even simpler option;
There is a pointed set screw on the side of the HSC dial that contacts and moves the adjuster. It may just be loose and not turning the adjuster. Try snugging it up.

I'd be shocked if brand new SRAM product arrived with an issue.....
For sure pull the lowers and make sure they are lubed.

Yeah, that was my suggestion as well.

Let's say I'm kinda familiar with servicing and tuning suspension. I'm asking if that's normal on Charger 3 (haven't service one yet)

HSC knob/clicker 4 arm thingy, that turns the HSC shaft, looks kinda flimsy, and I'm wondering if it just slips over the other part by design, or should I send it back.

 

[Redwood Mulch Chucker]

Yeah, just slips into the lower part and aligns in the slot.

If you turn the adjuster in the last pic, does it have stops or just keep turning?
You can take the top cap off without bleeding the cart, just have the shaft fully extended and don't push it in!

No, is not normal for the dial to keep spinning.

 

[norbar]

The fork is brand new. I've just put it on his bike.

2010 boxxers had the same issue on rebound so what Redwood is saying is probably true