My LBS sucks. I've always believed that a bike shop is part sales and part service, and their service blows. I bought one of the only high end bikes I've ever owned through them, and they still barely had time to help me after the fact. I swore them off after that, but recently I got a weird frame and they are, of course, the closest distributor for the brand. While I was in to pick up some parts, I had them press the headset in. They did so right then and there, and I paid for it and left. After leaving, I realized they had pressed the headset in so that the logo is off-center. It's such a minor detail, it doesn't affect performance, but I paid them $30 to have it done and it sucks to look at.
Should I ask them to fix it? Should I just suck it up princess? Should I be grateful that I didn't have to leave the frame there for them to work on it for a week? Should I complain about it on the internet (check)?
I usually only use shop services for pressing bearings (BB and headset) especially on such an expensive frame. I'm pretty disappointed in this. What do?
Should I ask them to fix it? Should I just suck it up princess? Should I be grateful that I didn't have to leave the frame there for them to work on it for a week? Should I complain about it on the internet (check)?
I usually only use shop services for pressing bearings (BB and headset) especially on such an expensive frame. I'm pretty disappointed in this. What do?