i can't stress enough how much i f..king hate them. i can honestly say i like the product but the customer service at MARZOCCHI USA in Valencia, CA suck ass. it has been over a month i still don't have my fork and not only that the **** i heard from 3 different stories from 3 different people there they were all different each time. who can come up with the better excuse. my story is too long to post but i have a very good reason to be mad and if i can influence someone not to buy there stuff then good. i will be happy. due to ****ty service and bull**** (cause i worked in service before) so i heard it all. i will never support the company again they lost me as a consumer. ANSWER/MANITOU, FOX, SHRAM/ROCK SHOX you have alot of options and choices f**k marzocchi