What a series of cluster****s mixed with Symantec ruining everything good: Step 1: Sys Admin at one of my larger clients somehow "found out" that the selection list and backup jobs in Backup Exec 11d got wiped out somehow, and recreated them. No problem I said, it's all documented so follow that and we're good. Step 2: Sys Admin doesn't follow documentation when recreating the jobs. Step 3: Owner of company blows away his Exchange calendar trying to sync with his Iphone Step 4: Brick-level backups don't work with tape drives in 11d, only to disk. Previously we had nightly bricks to disk, weekly Information Stores to tape brought offsite. Sys Admin only did Information Stores to tape, nightly. Step 5: No problem, use Exchange 2003 Recovery Group to mount database, exmerge owners mailbox to .pst and import calendar. Step 6: Sys Admin used VSS on Exchange backup, taking a Full Snapshot. Snapshots are not supported when backing up to Recovery groups. So i'm stuck here, since 11PM: - Disable port 25 through the firewall, mail getting spooled through our spam servers - Backup current Information Store to disk - Restore last night's backup over current information store - Exmerge owners mailbox - Restore tonight's backup - Import calendar - Turn on 25 I'm at step 3... If it was anyone else, I would have told them to ****off and recreate their calendar while I fixed the backup situation. Oh well, live and learn I guess....****ing Symantec.