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Great Socks from the Sock Guy!

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MTB_Rob_NC

What do I have to do to get you in this car TODAY?
Nov 15, 2002
3,428
0
Charlotte, NC
Jeremy R said:
You know what they should come out with next?
A sock that does not get holes in the toe after a month.
Hmmm.. Most of my cycling socks are from the Sock guy and I have never had an issue.

Maybe you need some tips.

1) Have more then 1 pair
2) Wash them, at least some what regularly
3) Clip your obviously razor sharp toe nails.
 

Jeremy R

<b>x</b>
Nov 15, 2001
9,701
1,056
behind you with a snap pop
MTB_Rob_NC said:
Hmmm.. Most of my cycling socks are from the Sock guy and I have never had an issue.

Maybe you need some tips.

1) Have more then 1 pair
2) Wash them, at least some what regularly
3) Clip your obviously razor sharp toe nails.
Oh thank you clever one.
I have seen the light.
In my twelve years of riding, I only had one pair of socks that I never ever washed, and I cut my toenails in the shape of an arrowhead for cagefighting. So that explains it.
 

Fury

Monkey
Oct 9, 2002
739
0
Toronto, Canada
Apparently my lack of school and work (for the next 3 weeks) led me on a journey to write an e-mail to Sock Guy detailing the issue of destroying their socks. It appears they have a 1 year warranty and also responded to my e-mail within 3 hours! It may seem lame (even to me) to write an e-mail to a company regarding socks but I've gone through 5 pairs of them in such a short period of time I just wanted to see what the deal is and if they even had a warranty of some sort.

"Miko &#8211; Thanks for the encouraging words. We stand by our products 100% and will send you a new pair this week.
We guarantee our socks for 1 year under normal wear & tear.
Just send us your address and answer some questions below to help us understand what happened.


Do you still have the pair that you blew out?
If so, we would like to get it back so we can quality control them.


Where is the internet forum that you mentioned below? Can you send me the link?


What sock design is it?
What size foot are you?
What size SockGuy socks did you purchase?
Where did you buy our socks?


Answers to these questions will help us deal with these quality issues.


MOST of our customers LOVE our socks and have no issues with the toes or any other part of the sock.
BUT it does happen from time to time.


Thanks for emailing us. Let us know which sock design you would like us to send to you and in what size.


Regards,



Michael Foley
President"