[Electric_City]

They sound like Trek.
Trek- I never heard of a chainstay breaking there before.
Me- Really? How long have you been in the warranty dept?
Trek- 4,5 years. Yeah, that's a strange place to break. Send us pics of it and we'll look into it.

My 2002 Klein Adept broke there in '03. New stays were sent.
Tom's 2002 Klein broke there. New 2004 Klein!
Mine broke again in the same spot in 2004 again. New carbon Trek!
Jeff's 2002 Klein broke there. New 2007 Trek!
Jeff's stays broke again in' 08. New frame!
Jeff's seat tube broke in 2011. New frame!
My 2010 Remedy broke in the same place (stays) in '11 and again in '13.
And my seat tube cracked in the same place as Jeff's in' 15.....

Are you sure this is the "first time you heard of this"?

 

[sbabuser]

You guys want to unload those POS Guide RSC's, I'll give you a couple of bucks for them.

 

[SDet]

They sound like Trek.
Trek- I never heard of a chainstay breaking there before.
Me- Really? How long have you been in the warranty dept?
Trek- 4,5 years. Yeah, that's a strange place to break. Send us pics of it and we'll look into it.

My 2002 Klein Adept broke there in '03. New stays were sent.
Tom's 2002 Klein broke there. New 2004 Klein!
Mine broke again in the same spot in 2004 again. New carbon Trek!
Jeff's 2002 Klein broke there. New 2007 Trek!
Jeff's stays broke again in' 08. New frame!
Jeff's seat tube broke in 2011. New frame!
My 2010 Remedy broke in the same place (stays) in '11 and again in '13.
And my seat tube cracked in the same place as Jeff's in' 15.....

Are you sure this is the "first time you heard of this"?

I'm beginning to see a pattern.

But yes, sram denies knowledge of repeated issues. But when you really have something new, you end up with an engineer on the other end sorting things out.

On the rsc, normally the more features you have, the more there is to fail. Guide rs have been solid for the last year of dh.