Help, Gore-tex repair.

Discussion in 'The Lounge' started by AtTheGates, Jan 2, 2008.

  1. AtTheGates

    AtTheGates Monkey

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    I don't usually post in the lounge. I know there are a lot of people with outdoors experience here and I need some help. If this is the wrong place for this post please feel free to move it.

    I just got a Lowe Apine paclite goretex jacket for Christmas. It was rainy last thursday, so I wore it on my commute to work. Riding home I hit patch of black ice, wrecked and put a large tear in the front pocket. The patch kits I have found are not big enough.

    Can any one recommend someone that does gore repair for large rips?
     
    #1 -   Jan 2, 2008

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  2. Dartman

    Dartman Old Bastard Mike

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    #2 -   Jan 2, 2008
  3. Wumpus

    Wumpus makes avatars better

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    If not geargrrl, I sent my jacket back to NorthFace to repair*. I would imagine Lowe Alpine has similiar service.



    *<$50 to replace one of the back panels(16"x24"?)
     
    #3 -   Jan 2, 2008
  4. AtTheGates

    AtTheGates Monkey

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    The local bike/Outdoors shop looked into it for me, but they don't do repairs.

    North Face's service sounds really reasonable, thats promising.
     
    #4 -   Jan 2, 2008
  5. profro

    profro Turbo Monkey

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    I always sew my stuff up and then put Aqua Seal over the repair.
     
    #5 -   Jan 2, 2008
  6. H8R

    H8R Cranky Pants

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    Geargrrl would be the best to ask if you are going to repair this or get it repaired, but I can't believe Lowe won't do a repair on it.

    When I worked at Mountain Hardwear, the warranty/repair dept had a jacket sent in after it was torn apart by a bear. They replaced it no questions asked when they were not able to repair it.

    According to Lowe Alpine USA's site, these are the recommended repair people:
    http://www.ripstoprepairs.com/
     
    #6 -   Jan 2, 2008
  7. geargrrl

    geargrrl Turbo Monkey

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    I am factory authorized by North Face and Helly Hansen; I work directly with Mountain Hardware and Arctreyx, be glad to take a look at it.
    best to email me
    info @ specialtyoutdoors dot com

    geargrrl (cuz I fix gear)

    also, there is a great do it yourself product. It's peel n stick gortex tape, made by Kenyon, that works really really well. It only comes in about three colors though. I know you can get it REI.

    thank for the referrral, monkies.
     
    #7 -   Jan 2, 2008
  8. geargrrl

    geargrrl Turbo Monkey

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    that sounds about right. If anyone wants to know why, I could break it down for you.
     
    #8 -   Jan 2, 2008
  9. H8R

    H8R Cranky Pants

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    Two words:

    Taped seams.
     
    #9 -   Jan 2, 2008
  10. geargrrl

    geargrrl Turbo Monkey

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    that, and the materials cost. Even at cost/wholesale, it ain't cheap.
     
  11. Dartman

    Dartman Old Bastard Mike

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    Yeah, I don't suppose you take Monkey credits. :p
     
  12. H8R

    H8R Cranky Pants

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    PacLite fabric is about 622,000 credits per square yard.

    Plus tax.

    Plus shipping.
     
  13. jimmydean

    jimmydean The Official Meat of Ridemonkey

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    Also, if you are sending it to geargrrl, make sure you haven't washed it and you might even want to pee on it first, just for good measure. :D
     
  14. AtTheGates

    AtTheGates Monkey

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    how much will 197 get me?
     
  15. H8R

    H8R Cranky Pants

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    A dirty, used postage stamp.
     
  16. AtTheGates

    AtTheGates Monkey

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    Thanks for the help. Just sent an email to specialtyoutdoors dot com.
     
  17. muddy beast

    muddy beast Turbo Monkey

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    Well if I remember correctly, gore-tex is backed by a lifetime warranty and they will repair or replace any issues you come across. If I were you I'd look into that. I just took some test stuff for selling gore-tex (I work in a shop) and I believe that was one of the things I read, was how gore-tex will back up all of their products.

    Could be wrong...but if it saves ya a few bucks...why not?

    http://www.gore-tex.com/remote/Satellite/content/customer-service/contact-us
    ^Go there.
     
  18. H8R

    H8R Cranky Pants

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    :think:

    They won't cover torn garments. Period.

    If the garment fails via water penetration, seam failure, etc, then yes. If you damage it, they don't cover it.
     
  19. geargrrl

    geargrrl Turbo Monkey

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    The warranty is not for self inflicted damage. The lifetime warranty is for manufacturing defects and fabric failure such as delamination, and only if the manufacturer won't honor the warranty or has gone out of business.
     
  20. geargrrl

    geargrrl Turbo Monkey

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    how do you do that? You said the same thing I did with less words and shorter syllables...
     
  21. H8R

    H8R Cranky Pants

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    I know how to speak cave man. A valuable skill around here.