Everyone has had their bad times with Brown, and FedEx has screwed me a few times too. I've been dealing with DHL for the past week, and not only do they try and deliver the package and leave a package attempt notice if you are not there, they call you within an hour or so to try and reschedual it. The package is availible for pickup within hours of the first attempt if you want to go get it, not waiting for the next day like brown.