Here. Zoo in the morning, study until then.
Whole bunch of Wifey's family, including 94y/o Grandma, arrived late last night. Their Air BNB has a door code and the owner never sent them the code. Apparently they paid a few weeks ago and upon getting off the plane last night, had a message from the owner that taxes for the rental needed to be paid before they would provide the code. When I went to bed they had been on the phone for over an hour with AirBNB trying to get it sorted. At point, they were ready to pay, they just needed to get Gma into a house and to sleep, but for some reason AirBNB couldn't take the charge over the phone because it wasn't considered legitimate, but the owner wouldn't provide the door code until paid, effectively blackmailing them into paying. And they couldn't get into the account because they accidentally locked themselves out of the account, but when they called to get it reset and complained about the fee, it got flagged as illegitimate, so even when they got on, they couldn't pay it. Giant fucking mess.
Whole bunch of Wifey's family, including 94y/o Grandma, arrived late last night. Their Air BNB has a door code and the owner never sent them the code. Apparently they paid a few weeks ago and upon getting off the plane last night, had a message from the owner that taxes for the rental needed to be paid before they would provide the code. When I went to bed they had been on the phone for over an hour with AirBNB trying to get it sorted. At point, they were ready to pay, they just needed to get Gma into a house and to sleep, but for some reason AirBNB couldn't take the charge over the phone because it wasn't considered legitimate, but the owner wouldn't provide the door code until paid, effectively blackmailing them into paying. And they couldn't get into the account because they accidentally locked themselves out of the account, but when they called to get it reset and complained about the fee, it got flagged as illegitimate, so even when they got on, they couldn't pay it. Giant fucking mess.