Well so far everything I buy that says Truvativ, breaks. Last night on a long steep climb I was on the nose of the saddle when the post popped on me... lack of tension on the front of the seat sent me straight into the top tube. Fast forward to my call to Jenson USA ME: Hey the bolt on the post snapped on me and almost damaged my manhood. JUSA: Ok, well box it up and send it back to us. ME: Ok, but I have a race on Sun and I need a post ASAP so can you overnight me another post. JUSA: Sure, what would you like. ME: I'll take a yadayada post. JUSA: Ok, well have it out to you tomorrow. ME: And I get a refund on the one that's broken right (NOTE: It's been about 20 days since I bought it). JUSA: No sir that will be warranteed and sent back to you. ME: But I am buying another post why would I want the other one back. (INSERT ARGUMENT HERE, and phone transfer to his manager, who just refunded my Truvativ crank 2 weeks ago) ME: Why can I get a broken crank refunded but cant get a broken seatpost. MNGR: Well sir we cant just keep giving you refunds for things you break (for real, dude said exactly that). I basically told him that I was taking my business elsewhere permanently. I will not, do not, deal with stores that don't stand by their product. If something breaks like that, there should be an immediate replacement or a refund, not lame excuses and warrantee red tape. Rant... over.