So I took my SIL (sis in law) out took look at laptops today, mainly we just wanted to get a sense of what size she'd like and work out from there. She is in a wheel chair, slightly speech impaired but she's still very sharp, and puts herself together.
We go to store "A", an national office chain where I am in there at least once a week and the tech guy knows me. He is incredibly embarassed he can't find the tools to undo the display. He takes my cell number and says he'll call me as soon as he can find them.
So off to store B, large computer chain store. I hate this place, but since we are just looking what the heck. Enter tech guy. Imagine Office Space Stapler guy crossed with Comic Book guy from the Simpsons. Gross, so absorbed with tech he can't hear what we are asking for... I ask if we can weight test and feel some of the notebooks since she'll be using it from her chair, and first thing this guy does is rant about security and how he can't unlock them etc.... I just tell him his attitude probably lost a $1000 sale, because if she's disabled and can't even tell how much it weighs, how is she supposed to buy it? Gah, this kind of **** just makes me want to blow my stack when I take her out to help her with stuff. I'll spare the details of listening to him try to sell us computers... as soon as I whispered "Comic book guy meets stapler guy" we had to leave the store because we started to loose it laughing.
Saved, tech guy from store A calls me, has the tools to unlock as many as we'd like to look at. He then spends 45 minutes with us, letting her try 13", 14", 15" and 17s. He looks at and talks to her, which scores big points, although I have to ask the technical questions. Now, that is service. I was thinking mail order but this guy was so nice, I may just have to buy one there. They have Viao, HP, Levaro (??) and compaq ( which I'd never touch)
ciao. I just had to rant about that creepy guy.
gg.
We go to store "A", an national office chain where I am in there at least once a week and the tech guy knows me. He is incredibly embarassed he can't find the tools to undo the display. He takes my cell number and says he'll call me as soon as he can find them.
So off to store B, large computer chain store. I hate this place, but since we are just looking what the heck. Enter tech guy. Imagine Office Space Stapler guy crossed with Comic Book guy from the Simpsons. Gross, so absorbed with tech he can't hear what we are asking for... I ask if we can weight test and feel some of the notebooks since she'll be using it from her chair, and first thing this guy does is rant about security and how he can't unlock them etc.... I just tell him his attitude probably lost a $1000 sale, because if she's disabled and can't even tell how much it weighs, how is she supposed to buy it? Gah, this kind of **** just makes me want to blow my stack when I take her out to help her with stuff. I'll spare the details of listening to him try to sell us computers... as soon as I whispered "Comic book guy meets stapler guy" we had to leave the store because we started to loose it laughing.
Saved, tech guy from store A calls me, has the tools to unlock as many as we'd like to look at. He then spends 45 minutes with us, letting her try 13", 14", 15" and 17s. He looks at and talks to her, which scores big points, although I have to ask the technical questions. Now, that is service. I was thinking mail order but this guy was so nice, I may just have to buy one there. They have Viao, HP, Levaro (??) and compaq ( which I'd never touch)
ciao. I just had to rant about that creepy guy.
gg.
