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Only $60 for installation and balancing

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Da Peach

Outwitted by a rodent
Jul 2, 2002
13,781
5,220
North Van
Alright, you might get sick of my moaning but...

So I bought new tires for my car. My summer tires were getting to be a little too much "fun" in the rain so I looked around and found that the best deal was at my Mazda dealership. I figure great! I can have them replace my speaker (under warranty) and tension up my handbrake at the same time (a couple vigorous handbrake turns too many...)

So my Dad graciously helps me out by dropping it off. The day they're installing the tires, just to make sure, I call up the dealer to ask what time the car would be ready for pickup and to confirm they're installing the right model of tire. They proceed to inform me that they were just in the middle of installing the tires.

"ES100s, right?" I ask

"No, H4ts"

"I ordered ES100s and had your parts dept. confirm they were in"

"Oh. Let me check...Yes H4ts.."

FACK!

Well they assured me that the correct tires were available. (They had in fact not ordered the right ones..but they would have them for 4 pm)

They hadn't started on any of the rest of the work yet. Cause, ya know, doesn't make sense to move a car in and out of a service bay... Of course...that would be inefficient. But they said the car would still be ready for pickup that evening.

So I pick the car up that night, and think to myself wow, those are some cool tires. Good thing I checked-in to make sure that they didn't screw that up! Good catch Chris! Good catch indeed! Heh heh...Idiots...

So I go to my car yesterday afternoon to get something and as I approach from the passenger side I think: Yep, those are some cool tires.

I go around to the driver side and think: Yep those are some cool...uhhhh...

FACK! THOSE FARKING ASS-TARDS!

They managed to install the driver side tires backwards! I figured that after looking stupid having scewed up the tire ordering, the least they could do was install them correctly...for 60 bucks no less!

(And this after once having brought my car in to have a buzz in my door fixed, it taking and extra day for them to fix, and then getting it home to discover the buzz had been replaced with a rattle. They had left a bolt rolling around inside the door...almost comical!)

So what to do? Spend some of my precious life driving out there (it's far) and demand my 60 bucks back? Or just have the tire place across the road from my office switch them over get the dealer to pay for it, and demand my $60 bucks by refunded to my credit card? I would relish being "dissatisfied customer" in their service department, but is it really worth the time and effort?

Alright, this is way too long. FACK FACK FACKITY FACK FACK!:banghead:
 

Da Peach

Outwitted by a rodent
Jul 2, 2002
13,781
5,220
North Van
I called. They were kind enough to take me "right away" to solve the problem. They really don't get it. I explained that I have a job that requires me to be present during the work week and that a second visit to their garage was not on my list of things I was willing to do. I asked her what I should do.

Taking it across the street and sending them the bill. I should charge them my hourly rate...

God they suck.
 

syadasti

i heart mac
Apr 15, 2002
12,690
290
VT
I found my installer on www.tirerack.com

Its town the street from my office too:

MIDDLETOWN SERVICE, RED BANK, NJ 07701
0 Miles Away
Vehicles Serviced Mounting & Balancing (per tire) Additional Services (per tire) Select this Installer and See More Info

Tires: All

$10-$15 Ea. For Most (PleASE Call For Estimate) Rubber Valve Stems: $1
Metal Valve Stems: Addtl.
Tire Disposal Fee: $1.50 Ea

Restrictions: No 18+ Rim Diam./Runflats/Or British & Italian Cars Please!
 

loco-gringo

Crusading Clamp Monkey
Sep 27, 2006
8,887
14
Deep in the heart of TEXAS
I had one tire replaced with road hazard yesterday. My tires have a bi-directional design, but the lettering is ever so different. I didn't figure I would need to mention that they were on one way or the other, because mounting tires is what they do. Well, a 50% of mounting it wrong and guess what. They mounted it wrong. I decided to not be a giant fluffer and said to myself to "suck it up, princess", but it is a little annoying. That said, I am over it.

Is this the same car? You really should look into burning it at the stake.
 

Da Peach

Outwitted by a rodent
Jul 2, 2002
13,781
5,220
North Van
My car does certainly seem to bring out the worst in people. Maybe I shouldn't be blaming the incompetence of the people at the dealer, or the car thief, or the vandal(s), or my Dad... It's beyond their control. It's the car!!!!!

Having said that...I've managed not to crash it. *knocking wood*
 

loco-gringo

Crusading Clamp Monkey
Sep 27, 2006
8,887
14
Deep in the heart of TEXAS
My car does certainly seem to bring out the worst in people. Maybe I shouldn't be blaming the incompetence of the people at the dealer, or the car thief, or the vandal(s), or my Dad... It's beyond their control. It's the car!!!!!

Having said that...I've managed not to crash it. *knocking wood*
Your relations to MMike are far worse than any car crash could be. Your car has you by the ball sack already. You just didn't know. Is this car, by chance, named "Christine"?

And dude - don't ever tell us when you are *knocking wood*. Sheesh.