I placed an order for a dozen items including some wheels Saturday with a price match request for said wheels.
They generated a UPS tracking number which implies that they've got it boxed up and ready to leave today. Pretty good turnaround, imo, for a holiday weekend.
Also, my previous order of a bunch of stuff shipped within 24 hours.
They didn't pricematch, so I emailed them this morning. Three hours later -- fockin' fast if you ask me -- I got a reply...
PricePoint, I loves you.
They generated a UPS tracking number which implies that they've got it boxed up and ready to leave today. Pretty good turnaround, imo, for a holiday weekend.
Also, my previous order of a bunch of stuff shipped within 24 hours.
They didn't pricematch, so I emailed them this morning. Three hours later -- fockin' fast if you ask me -- I got a reply...
I'd rather they had not missed it, but since everyone makes mistakes, to fix it within a hours instead of days or weeks rocks!Hello Steve,
I am not sure how your pricematch snuck through the cracks, but we will issue the refund back to the credit card that was used to make the purchase. You will receive a refund of $30.00 for the wheelset. You should see the refund on your bank statement within the next couple of days. Let us know if you have any further questions.
Regards,
Cole Maness
Sales Manager
Price Point Mail Order, Ltd.
www.pricepoint.com
PricePoint, I loves you.