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Public service announcement from Marzocchi USA

Repack

Turbo Monkey
Nov 29, 2001
1,889
0
Boston Area
Wow! That has to be one the worst composed emails I have ever read! Bryson's language could have been just as effective without using words like "stupid". I can understand if he didn't want pictures put on the net, but what do you expect when you shoe something off? If the email was about the 66 pictures, the person who took them obviously was standing out in the open and framing them up. Its not like they look like they were taken with a camera phone or something.

Valid Marzocchi point, piss-poor delivery
 

Lexx D

Dirty Dozen
Mar 8, 2004
1,480
0
NY
Nothing left to say but......I think my next frame is going to have a 1.5...too bad they don't make a fork to fit it.:D
 

Transcend

My Nuts Are Flat
Apr 18, 2002
18,040
3
Towing the party line.
This thread makes my brain hurt.

Cliff notes for those just checking in.

1- marzo see confidential info on rm
2- they send nasty email to remove
3- rm posts email and gets angry (he lives in oregon, Id be pissed too if i lived in oregon)
4- Marzo people logon to do some damage control
5- drama and debate ensure
6 - ...no profit.
 

Repack

Turbo Monkey
Nov 29, 2001
1,889
0
Boston Area
Originally posted by Soul Rider
.......His lash out was more about the linked post then the the show photos that started the photo. The link photos were straight out of "our" OEM presentation book. These books are marked everywhere as Confidential...that's the problem. The show photos are cool the spec pages are not..........
Now that I can def understand. I wonder if there were any rules at the show. Like if everyone in attendance had to sign an "I won't take/disseminate pictures" agreement. I don't know if the laws have changed, but in the US the last I heard it is legal to take a picture from anywhere where it is legal to stand. Meaning if you trespass and take pictures, those pictures are illegal, but if you are standing on a public street, or inside a building that you were invited into, it is legal to take pictures, provided the host has not stated that no picures taking is a condition of admitance.
 

Lexx D

Dirty Dozen
Mar 8, 2004
1,480
0
NY
Seeing your product pics on RM=free
Writing an angry email=free
Trying to smooth things over=free

Possibly losing customers for life= priceless:)





I'm sorry i had to do it:devil:
 

Silver

find me a tampon
Jul 20, 2002
10,840
1
Orange County, CA
Originally posted by Lexx D
Seeing your product pics on RM=free
Writing an angry email=free
Trying to smooth things over=free

Possibly losing customers for life= priceless:)





I'm sorry i had to do it:devil:
You do realize that you are infringing on MasterCard's creative property there...thanks a ton. Now Ridemonkey is going to get a bitchy time of the month letter from a Mastercard VP calling him stupid and we can do this all over again. :D
 
J

JRB

Guest
Originally posted by Repack
Now that I can def understand. I wonder if there were any rules at the show. Like if everyone in attendance had to sign an "I won't take/disseminate pictures" agreement. I don't know if the laws have changed, but in the US the last I heard it is legal to take a picture from anywhere where it is legal to stand. Meaning if you trespass and take pictures, those pictures are illegal, but if you are standing on a public street, or inside a building that you were invited into, it is legal to take pictures, provided the host has not stated that no picures taking is a condition of admitance.
read the thread - they had the specs up

I think they could care less about the pics. They put specs and incorrect information up. Cut em some slack. They are trying to protect their business.
 

Lexx D

Dirty Dozen
Mar 8, 2004
1,480
0
NY
hahahaha:)

Oh i'm sorry....i will take the brunt of the legal costs:eek:



No i won't, I'm Rick James Bitch.....cold blooded.
 
Sep 10, 2001
834
1
OK...OK... Once again.... It wasn't the pictures of the forks that brought this about.... It was the person (Not RM) who posted 3 pages of our OEM book. That book is confidental and is meant for OEM custumers and international distributors ONLY. Much like I understand Rock Shox isn't very happy that a couple pages of their OEM book was posted for competitors such as myself to see.

Resume ranting and raving....

Brian
 

Silver

find me a tampon
Jul 20, 2002
10,840
1
Orange County, CA
Originally posted by loco-gringo
read the thread - they had the specs up

I think they could care less about the pics. They put specs and incorrect information up. Cut em some slack. They are trying to protect their business.
A nice courteous email, with perhaps the caveat that those were preliminary OEM specs would have probably made it up on the front page, and the VP of the company wouldn't have come across as an ass. Stuff like this is the reason that press releases get written. That way you don't fly off the handle and get egg all over your face later.

Notice the email that Ridemonkey implied he got from SRAM isn't up on the front page? Why would that be?
 
J

JRB

Guest
Originally posted by Silver
A nice courteous email, with perhaps the caveat that those were preliminary OEM specs would have probably made it up on the front page, and the VP of the company wouldn't have come across as an ass. Stuff like this is the reason that press releases get written. That way you don't fly off the handle and get egg all over your face later.

Notice the email that Ridemonkey implied he got from SRAM isn't up on the front page? Why would that be?
Agreed but my point is that marz didn't have the only breech in professionalism.
 

Repack

Turbo Monkey
Nov 29, 2001
1,889
0
Boston Area
Originally posted by loco-gringo
read the thread - they had the specs up

I think they could care less about the pics. They put specs and incorrect information up. Cut em some slack. They are trying to protect their business.
I was quoting a part of a post that mentioned the specs and was agreeing that Marzocchi has a right to be pissed. Then I went off speculating about picture laws. I agree that Marzocchi had every right to do what they did and I agree woth them. I do not agree with the methods.
 

switch

Chimp
Nov 21, 2003
10
0
North Vancouver
Originally posted by Ridemonkey
Bryson likes to swagger around like he's king turd of this industry - and I've made it clear that he can swagger elsewhere.
That's been apparent from his e-mail to you, and his postings.

The other Marzocchi rep who was posting has been both pleasant and tactful.

It's unfortunate that Mr. Bryson represents himself, and more so Marzocchi, so poorly. Having someone who behaves that way working at an organization reduces my respect for that organization.
 

BuddhaRoadkill

I suck at Tool
Feb 15, 2004
988
0
Chintimini Bog
... I've got a match.

One request:

Please keep industry bickering private.
I'll leave it at that as I'm fairly pissed off about the misleading title of this thread.
 

Echo

crooked smile
Jul 10, 2002
11,819
15
Slacking at work
Originally posted by BuddhaRoadkill
... I've got a match.

One request:

Please keep industry bickering private.
I'll leave it at that as I'm fairly pissed off about the misleading title of this thread.
Pissed? About what? If an industry VP sends a f*cking email to an industry website, he better be f*cking ready for it to be treated as industry news.

How about if Bryson's email had said "These confidential images that were posted contained preliminary information which is not accurate. When the specs for the 2005 line are ready for public consumption, we will make them public. If the Ridemonkey admins would be so kind as to delete these images as quickly as possible, we would greatly appreciate it.".

Voila. Now veryone knows that the images should not have been posted, contained confidential information, contained incorrect information, and 50 bucks says they would have been deleted quickly and politely.

And if RM posted that email on the news page, it would have been fine and dandy for everyone, because it would have been informative, to the point, and wouldn't have made Bryson look like an asshat.
 
J

JRB

Guest
Originally posted by Echo
Pissed? About what? If an industry VP sends a f*cking email to an industry website, he better be f*cking ready for it to be treated as industry news.

How about if Bryson's email had said "These confidential images that were posted contained preliminary information which is not accurate. When the specs for the 2005 line are ready for public consumption, we will make them public. If the Ridemonkey admins would be so kind as to delete these images as quickly as possible, we would greatly appreciate it.".

Voila. Now veryone knows that the images should not have been posted, contained confidential information, contained incorrect information, and 50 bucks says they would have been deleted quickly and politely.

And if RM posted that email on the news page, it would have been fine and dandy for everyone, because it would have been informative, to the point, and wouldn't have made Bryson look like an asshat.
I've had it up to here with your logic mister.;)
 

SSFRerAny?s

Chimp
Feb 25, 2004
25
0
N. CA
Bummer that Marzhocchi's top dog had to send in a response like that. Makes me sad I bought one. He should learn not to bite the hand that feeds him. Common sense, or any sense for that matter, would tell him that if you don't want pictures taken of your products don't put them out in the public eye. Welcome to the global world D*p Sh*t!!!

Lastly, it also explains why they have to spend so much $$$ on their advertisements, i.e. models and etc, because they have to overcome a-holes like this schmuck.

Happy Trails Marzocchi B*tch.
 

SSFRerAny?s

Chimp
Feb 25, 2004
25
0
N. CA
Bryson,

You had better hope that no one posts your picture up here, for if they do, you had better watch your back. Afterall you will have a bunch crazy monkeys and a SSFRer lookin' to put their Marzhocchi stanchions in your backside. It doesn't take much for the tables to turn, where you will soon find yourself losing those customers that decided to be just as loyal as Marzhocchi's VP, hence they took their loyalty eslewhere.

If we don't meet, watch your sales numbers, you'll hear from us,
SSFRer
 
Sep 10, 2001
834
1
Originally posted by SSFRerAny?s
Bryson,

You had better hope that no one posts your picture up here, for if they do, you had better watch your back. Afterall you will have a bunch crazy monkeys and a SSFRer lookin' to put their Marzhocchi stanchions in your backside. It doesn't take much for the tables to turn, where you will soon find yourself losing those customers that decided to be just as loyal as Marzhocchi's VP, hence they took their loyalty eslewhere.

If we don't meet, watch your sales numbers, you'll hear from us,
SSFRer
Reason # 152,756,654,369 not to take the Internet too seriously... :rolleyes:

Have a good weekend....
 

SSFRerAny?s

Chimp
Feb 25, 2004
25
0
N. CA
Yes, I must admit after I wrote this, I began laughing at and to myself also. However, I think if you're pissed about it, don't buy their products. Sooner or later it will get them thinking.
 

DH Diva

Wonderwoman
Jun 12, 2002
1,808
1
"2. There are 10 good companies for every one that acts like Marz. I'll deal with that other 10."

Okay, I need some help here. Is there REALLY ten better fork companies out there? I don't know if I can even think of ten fork companies!

P.S. Sorry for the digression, but I thought it was funny! :D
 

Soul Rider

Chimp
Mar 18, 2004
26
0
Santa Clarita, Ca.
Originally posted by SSFRerAny?s
Bummer that Marzhocchi's top dog had to send in a response like that. Makes me sad I bought one. He should learn not to bite the hand that feeds him. Common sense, or any sense for that matter, would tell him that if you don't want pictures taken of your products don't put them out in the public eye. Welcome to the global world D*p Sh*t!!!

Lastly, it also explains why they have to spend so much $$$ on their advertisements, i.e. models and etc, because they have to overcome a-holes like this schmuck.

Happy Trails Marzocchi B*tch.
Spoken like a true teenager. We need to wash your mouth out with soap kiddo. Read the entire thread. You've missed the entire disscusion and where all the mistakes were made.
The show was not public...and the link photos were scanned and posted even though they said confidential and had a NDA attached to it. (Insert clouds parting and angles singing here)

Buy what you want. Next year we might only sell 999,999 forks. If you coud see through this bunk post you might be the lucky guy that has the alarm go off annoucing you as the 1,000,000 owner of a Marzocchi suspension system. You could have had the fruit cake!
Cheers and more beers...I'm not looking for trouble. Just amazed on how long and drawn out ths discussion has become.

Now back to it gizmos!!!
 

DirtEveryDay

Turbo Monkey
Nov 24, 2003
2,692
4
Pacific North Wet
Originally posted by SSFRerAny?s
Bryson,

You had better hope that no one posts your picture up here, for if they do, you had better watch your back. Afterall you will have a bunch crazy monkeys and a SSFRer lookin' to put their Marzhocchi stanchions in your backside. It doesn't take much for the tables to turn, where you will soon find yourself losing those customers that decided to be just as loyal as Marzhocchi's VP, hence they took their loyalty eslewhere.

If we don't meet, watch your sales numbers, you'll hear from us,
SSFRer
Wow, nuthin like showin up to the big street fight 2 hours late holding a stick.:rolleyes:

OK, you're definately not helping and you sound like a dork. Bryson, you are no longer the asshat. I vote we start a thread smacking this guy around....but not after 10:00pm, as has to be in bed.

I still love Marzocchi products, but the general hype surrounding the company is getting WAY out of hand. EVERYONE knows who you are. Stop all the crap, and unnecessary advertising and use the money to continue producing superb product. Let the word of mouth do it for you. If you truly have faith in your products, then have the faith in the consumers to to take notice and share with others. I bought my Super T purely through word-of-mouth as i don't even believe advertising hype anyway. It's all about the users, not the pornstars holding a mountain bike fork(as if pornstars are going to chill with muddy, sweaty, fully grown adults on bicycles anyway...).
I think most people would rather buy from a company that only places focus on quality, rather than the quantity of buyers for their product. And, if you try to step back and actually look at some of these companies as a whole, you can see that it has become MORE about the quantity of buyers than about the quality of the product being sold. Still a first class product, still exceptional service, but too much hype...even if it is easy on the eyes...:D
 

Tully

Monkey
Oct 8, 2003
981
0
Seattle, WA
I'm not surprised he said something so unprofessional. A while back, after Manitou introduced their Sherman line, he wrote to Mountain Bike Action. He basically said that Marzocchi is the only real freeride company who knows what they're doing, and Manitou doesn't know crap about freeriding, and they ought to stick to what they do, and stay out of a market that Marzocchi already owns (that's what I remember, so my apologies if I misparaphrased something). Now that is crappy PR, plus it's as unprofessional as it gets. Not only does it portray Bryson Martin as a jackass, it portrays is company as afraid of competition.
 

switch

Chimp
Nov 21, 2003
10
0
North Vancouver
Originally posted by Tully I'm not surprised he said something so unprofessional. A while back, after Manitou introduced their Sherman line, he wrote to Mountain Bike Action.
Is this the same person that essentially said a 6" SC fork wasn't a good idea?
 

partsbara

Turbo Monkey
Nov 16, 2001
3,995
0
getting Xtreme !
ok you bastids :)... no wonder aussies are the best dh'ers in the WORLD... they ride rather than just b1tching on internet forums :devil:

damn, what happened to me ???#$%!
 
To the voices from Marzocchi:

I bought a Z1 because of comments posted on Ridemonkey.

I agree that it's unfortunate that your preliminary specifications were posted on the forum. It is also unfortunate that you chose to communicate that fact in an uncivil fashion.

Mr. Bryson:

I think Soul Rider mentioned that you don't use PCs, only a Palm Pilot. If that is a fact, I suggest that you learn to use a PC and spend a lot of time on the various mountain bike forums. That's where your market is getting its facts and forming its opinions.

Both the Marzocchi and RockShox/SRAM (since their name has come up) web sites are abyssimal horror shows for the purpose of finding actual information, as is your printed "information" available to me if I wander into a bike shop looking for a fork. Determining the difference between your offerings when I want to make a selection is maddening.

Instead of beating up on my sources of information, why don't you focus on getting some of your real released information out there where we can find it? You can start by firing the company that sold you your web site.

Regards,

John Bryan Peters
 

Shortbus

Turbo Monkey
Feb 27, 2002
1,013
6
Stuck in the 80s
Originally posted by Brian Peterson
Reason # 152,756,654,369 not to take the Internet too seriously... :rolleyes:

Have a good weekend....
OH but wait, you're the ones who are sending ass-y emails about this whole deal to begin with. Practise what u preach bro.
 

SPUTNECK

Monkey
Apr 8, 2003
152
0
Raleigh, NC
Originally posted by RhinofromWA


Now your beef should be with the individual linking/posting the info. Not addressing the moderators solely regarding this matter. The person posting the info is the one in trouble....or maybe I missed something? They have the private/confidential information and made it public. It just seems your attention is missdirected. Maybe you have contacted the person at fault....

RhinofromWA [/B]
Hey Rhino, while I really don't want to get in the middle of opposing attitudes, I might be able to offer yet again, another perspective. I work in the Media (TV) and allot of times we get what is called "embargo'd info". That is we can't air it until it is officially released to the public by the originating source. At trade industry shows, it is common professional courtesy to repect this and seek advice from the source on a "publish date". Also on RM responsibility, actually they do have a responsibility as a "information distributer and facilitator" to moderate and guard against this happening. In other words, I have a responsibility in the media to be accurate, fair, and not infringe on confidential "revenue related" info....(in our case) if it news worthy from a public safety stance or investigative in nature, the gloves are off. All this may seem a bit diluted, but there are hundreds of rules in "freedom of the press" that most people, including myself sometimes don't understand.( like I can use a logo for ATT in a news story, but not in promo that promotes the story). Because of the difference between promotion and news. I think the original email to RM could have been more understanding and professional, I also understand that you cannot make exceptions for RM and have a different reaction toward Transcend Mag. So you have to choose to be equally an ass or nice. Whoever posted the confidential info was not acting responsibly, and RM unintentionally helped them to futher their lack of responsibility....If my employer did the same thing as RM....we could be sued by the company,and in a civil trial, we would probably loose.....its a crazy, mind blowing system.

Hope this helps...if not....oh well...you win some, you lose most.
Bill.