On 2/16/2010 I purchased bars from Brad on eBay and paid for them through Paypal.
I received no communication from Brad as to the status of my order, expecting to received a shipping confirmation.
On 03/03/2010 I sent Brad an email requesting a Status on my order as it was now 2 weeks later and I had not receive the over priced bars that i had paid for.
On 03/05/10 I sent Brad a message through FaceBook as I figured he would actually receive this message more quickly and would get the point across that im looking for answers. At this time I also opened a dispute case with Paypal.
Within minutes of opening the dispute case I received a response from Brad stating, " I'll double check the order list , there might have been a small mistake made ". To which I informed Brad that the address of record on my eBay account was my old shipping address and provided him with my current address.
Brad responded with the following, "Thats probley what happened , my employee shipped them to your paypal address ?
I'll get another set to today shipped USPS express , you should see them in tomorrow's mail" .
The problem with this statement is that the bars were not shipped to my old address, as this is my parents house and if they had been delivered I would have found them sitting on my desk at work (my family all work for the same agency).
And in hearing this, being a trusting person, and expecting him to run his business in a professional manner, I closed the dispute case with Paypal trusting that he would do the right thing.
As of 03/10/2010 I still have not receive my bars and have requested that Brad either ship my bars Overnight via UPS or refund all of my money. I have not received a response from him yet.
Brad, it's time to step up to the plate and take care of your mess in a professional manner.
UPDATE 03/11/10 Received a message through Facebook instead of a direct response to the email I sent earlier today stating, "Bars went out yesterday. Sorry for the short delay in shipping, I was out of town this past weekend with my new girlfried she kidnapped me friday and took me to the beach. Please dont hold this against me, Bars are on the way express mail".
Short delay in shipping? How is nearly a month later a "short delay in shipping" and exactly how do you expect me not to hold it against you? So, in reality I don't expect to receive my bars until late next week.
UPDATE 03/12/10 The saga continues.....
Yesterday, I responded to Brad with what could be considered a surly retort, I’ve already heard this once before and am still waiting for the bars to show up. And that’s why im not going to waste my time by typing a tirade about moral and ethical business practices. Im going to say one thing and then go back to waiting for you to ship those damn bars.
It’s not personal, it’s just business. The only person you have to hold accountable for your actions is yourself.
Shawn
P.S. I will continue to update my posts on Ridemonkey and Pinkbike until you have completely resolved this issue.
To which he replied, Well I understand this put the threads on RM and PB are not needed these are blatent attacks against me as a company and it's really not appreciated .
Delays in shipping happen , I'm sorry your pissed and i understand were your coming from .
FYI USPS delivery confirmation # is - 0308 0070 001 3098 5480
Thanks , sorry i got kidnapped by the GF last weekand , please dont hold that against me I knew it would cause problems but it was her way of being sweet .
check my FB if you dont beleive me , updated my status with her and then we went to sushi with friends monday night .
Really sorry man , hope you can understand life and **** happens .
Bars are on their way to you.
Oh, really? So, when I take that USPS Parcel number and plug it into their tracking app. I get a response of, "There is no record of this item". Does this surprise me? No, why should it?
UPDATE 03/12/10 2:05CST After a few choice remarks on another forum where ole' b-rizzle hangs out and openning a unauthorized payment dispute claim with PayPal, I get this....
Now your making a S storm out of nothing - really .
If you are going to do things like posting lies on RM and you have herd my reputation why did you buy from me anyway then ?
It's only people like you who are expecting to be screwed that get this impression so this way more you than me Shawn .
Your can read my facebook and see what I have been up too , not hiding at all your just taking advantage of this situation in every way !
First off please remember due to paypal I'm not supposed to ship you anything if the address on your account isn't correct , per the agreement I sign each year under my company account agreement .
Now last Friday you started making demands and I agreed , the only delay was due to me being abducted by my girl .
Sorry you dont care it was a really nice jester on her part but you only care about SHAWN .
YOUR BARS HAVE SHIPPED !!
The tracking # I gave your was a postal service delivery confirmation # IE: I believe this is only able to be checked once the package has in fact been dropped .
So how about this , as it's raining out there in Texas be a bit patient for a day or 2 and you will have your bars.
I haven't given you any excuses , you serious need to chill a bit .
Thanks , you should see your bars today or Saturday at the latest
I do enjoy how I am now the bad guy in this situation. Like, me wanting to actually get what I paid for is such a horrible thing.
I received no communication from Brad as to the status of my order, expecting to received a shipping confirmation.
On 03/03/2010 I sent Brad an email requesting a Status on my order as it was now 2 weeks later and I had not receive the over priced bars that i had paid for.
On 03/05/10 I sent Brad a message through FaceBook as I figured he would actually receive this message more quickly and would get the point across that im looking for answers. At this time I also opened a dispute case with Paypal.
Within minutes of opening the dispute case I received a response from Brad stating, " I'll double check the order list , there might have been a small mistake made ". To which I informed Brad that the address of record on my eBay account was my old shipping address and provided him with my current address.
Brad responded with the following, "Thats probley what happened , my employee shipped them to your paypal address ?
I'll get another set to today shipped USPS express , you should see them in tomorrow's mail" .
The problem with this statement is that the bars were not shipped to my old address, as this is my parents house and if they had been delivered I would have found them sitting on my desk at work (my family all work for the same agency).
And in hearing this, being a trusting person, and expecting him to run his business in a professional manner, I closed the dispute case with Paypal trusting that he would do the right thing.
As of 03/10/2010 I still have not receive my bars and have requested that Brad either ship my bars Overnight via UPS or refund all of my money. I have not received a response from him yet.
Brad, it's time to step up to the plate and take care of your mess in a professional manner.
UPDATE 03/11/10 Received a message through Facebook instead of a direct response to the email I sent earlier today stating, "Bars went out yesterday. Sorry for the short delay in shipping, I was out of town this past weekend with my new girlfried she kidnapped me friday and took me to the beach. Please dont hold this against me, Bars are on the way express mail".
Short delay in shipping? How is nearly a month later a "short delay in shipping" and exactly how do you expect me not to hold it against you? So, in reality I don't expect to receive my bars until late next week.
UPDATE 03/12/10 The saga continues.....
Yesterday, I responded to Brad with what could be considered a surly retort, I’ve already heard this once before and am still waiting for the bars to show up. And that’s why im not going to waste my time by typing a tirade about moral and ethical business practices. Im going to say one thing and then go back to waiting for you to ship those damn bars.
It’s not personal, it’s just business. The only person you have to hold accountable for your actions is yourself.
Shawn
P.S. I will continue to update my posts on Ridemonkey and Pinkbike until you have completely resolved this issue.
To which he replied, Well I understand this put the threads on RM and PB are not needed these are blatent attacks against me as a company and it's really not appreciated .
Delays in shipping happen , I'm sorry your pissed and i understand were your coming from .
FYI USPS delivery confirmation # is - 0308 0070 001 3098 5480
Thanks , sorry i got kidnapped by the GF last weekand , please dont hold that against me I knew it would cause problems but it was her way of being sweet .
check my FB if you dont beleive me , updated my status with her and then we went to sushi with friends monday night .
Really sorry man , hope you can understand life and **** happens .
Bars are on their way to you.
Oh, really? So, when I take that USPS Parcel number and plug it into their tracking app. I get a response of, "There is no record of this item". Does this surprise me? No, why should it?
UPDATE 03/12/10 2:05CST After a few choice remarks on another forum where ole' b-rizzle hangs out and openning a unauthorized payment dispute claim with PayPal, I get this....
Now your making a S storm out of nothing - really .
If you are going to do things like posting lies on RM and you have herd my reputation why did you buy from me anyway then ?
It's only people like you who are expecting to be screwed that get this impression so this way more you than me Shawn .
Your can read my facebook and see what I have been up too , not hiding at all your just taking advantage of this situation in every way !
First off please remember due to paypal I'm not supposed to ship you anything if the address on your account isn't correct , per the agreement I sign each year under my company account agreement .
Now last Friday you started making demands and I agreed , the only delay was due to me being abducted by my girl .
Sorry you dont care it was a really nice jester on her part but you only care about SHAWN .
YOUR BARS HAVE SHIPPED !!
The tracking # I gave your was a postal service delivery confirmation # IE: I believe this is only able to be checked once the package has in fact been dropped .
So how about this , as it's raining out there in Texas be a bit patient for a day or 2 and you will have your bars.
I haven't given you any excuses , you serious need to chill a bit .
Thanks , you should see your bars today or Saturday at the latest
I do enjoy how I am now the bad guy in this situation. Like, me wanting to actually get what I paid for is such a horrible thing.
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