Seriously...Reynolds customer service is -
- Thread starter -dustin
- Start date
A detailed explanation of your last encounter with Reynolds CS would definitely add nothing to the thread.
Story time 
what kind of customer service do you need for aluminum foil?
Those women couldn't bear more than one kid each with hips that skinny.
And how would they help harvest the crops in boots like that??
Useless.
Reynolds SUCK, We have a half dozen wheels we are trying to get warrantied ourselves, your not alone in your frustration.
which wheels?
Very curious to know this as well...
Umm, I asked you first. Your story, then Mike's.
I asked second, two's more than one...
Took a bit to get back, the Topo c wheels, got a few there that are cracking at the spoke hole.
Funny, I've been rocking a set of carbon-rimmed MTB wheels for almost 2 years now, beating them up, and they've been nothing but fantastic. Not the Reynolds, I haven't tried those...
i was replacing a spoke on a newer Reynolds carbon tubie the other day and noticed that they no longer use the shaped piece between the rim and the nipple. have they changed the layup of their rims? i remember the older carbon rims were cracking like crazy as a result of this, and Reynolds responded by placing that metal piece between the nip and rim.