[JRB]

So in looking at warranty papers, I think Nissan screwed me. They replaced a heater hose, power steering hose, and all drive belts. In reading, they should be covered. Here is stated coverage -

Engine -
All internal and external engine components including the entire lubrication system and the cooling system. All manifolds, turbochargers, and related components. All engine electrical parts. All emission control components. All seals and gaskets. Belts and hoses.

That is word for word. There is nothing stating in the exclusion about belts or hoses. The shops says they are not covered. I say they are, or I am hiring an attorney. These repairs totalled over $700. :mumble: What say you???

 

[binary visions]

Uh.

"Belts and hoses"

Does your auto shop have some kind of literacy problem? Did you point that phrase out to them?

Are you sure you're still within that warranty period (for engine parts)?

 

[kinghami3]

yh, snds lk y gt scrwd.

 

[JRB]

Uh.

"Belts and hoses"

Does your auto shop have some kind of literacy problem?

Are you sure you're still within that warranty period (for engine parts)?

Pretty sure I shouldn't go there next week to have the power steering pump worked on since I just gave the guy a pretty good ass eating for insulting my reading comprehension.

Yes - I am 67,000 miles into the 100,000 miles period. Less than 4 of the 6 years.

 

[binary visions]

I'd hassle them until they gave you your money back, then find a new shop, unless you've had extremely positive experiences with them thus far, in which case it might be worth it to smooth things over.

After you get your money back, an apology for getting worked up (even though you may not mean it) could go a long way. If you care about your relationship with them - if you don't, then f**k it.

 

[justsomeguy]

It's ridiculous to hire an attorney for that amount, especially at this point in the game.

It's time to escalate.

Call Nissan's "customer care" (or whatever corpspeak name they have for it) line and explain the problem that you are having with your dealer honoring the warranty. Ask for a meeting with the District Service guy (Nissan employee who interfaces with the dealer service managers on warranty issues) or at the very least ask him to review your claim.

 

[OGRipper]

Did you get your Nissan at cost?

 

[H8R]

I would get a hold of Nissan and report their stupid asses AFTER you get your money back.

Then burn down their homes.



EDIT: what justsomedude said as well.

 

[binary visions]

Then burn down their homes.

And eat their families.

 

[H8R]

And eat their families.

DUH, the homes will provide the smokey flavor.

 

[CrabJoe StretchPants]

And eat their families.

and wear their pets as clothing

 

[sanjuro]

Did you get your Nissan at cost?

What dealership did you get your car, so I can report them...

EDIT: Does Performance sell hoses and belts?

 

[SkaredShtles]

and wear their pets as clothing

And use all their boiled skulls as decorations for your belt made from their braided skins.............

 

[JRB]

The service guy just called and said that he was wrong. He is reviewing what we should get back on Monday. I pointed out that I had the highest warranty, so it pisses me off to have to fool with it, and I will point it out to Nissan later. I did apologize for swearing, but really f*cking hate someone questioning my reading comprehension when I have quoted a reference repeatedly. I think we are all happy now though. There isn't another Nissan option nearby, but I am done for non-warranty repairs.

jdcamb is right. Whining on the Internet does pay off. The first step of the cycle is complete.

 

[JRB]

What dealership did you get your car, so I can report them...

EDIT: Does Performance sell hoses and belts?

You are a dumb bastard that makes every sensory nerve in my brain hurt. I think it's time you make an ignore list.

 

[Potroast88]

I did apologize for swearing

NEVER apologize for swearing.

 

[Secret Squirrel]

NEVER apologize for swearing.

Chuck Norris wouldn't....

 

[CrabJoe StretchPants]

Chuck Norris wouldn't....

chuck norris once swore to a nun.........in the form of a roundhouse kick to the temple.

 

[JRB]

NEVER apologize for swearing.

Good point, Brad. I may swear about a certain frame company next.

 

[Potroast88]

Good point, Brad. I may swear about a certain frame company next.

That's funny, I just got off the phone with that company. I checked their website on a whim and found a list of blowout specials. I bought a set of TSG knee gaskets from them for 5 bucks.

 

[Echo]

since I just gave the guy a pretty good ass eating

Dude.

 

[blt2ride]

The service guy just called and said that he was wrong. He is reviewing what we should get back on Monday. I pointed out that I had the highest warranty, so it pisses me off to have to fool with it, and I will point it out to Nissan later. I did apologize for swearing, but really f*cking hate someone questioning my reading comprehension when I have quoted a reference repeatedly. I think we are all happy now though. There isn't another Nissan option nearby, but I am done for non-warranty repairs.

jdcamb is right. Whining on the Internet does pay off. The first step of the cycle is complete.

I just went through the same thing with my truck and my extended warranty.

On a side-note, you should watch Nissan. My supercharger went out on my new truck, after 1000 miles, and Nissan tried to bang me out of $1200 for repairs. When I laughed in the guy's face and told him the truck was a month old, he appoligized, and told me that $40 should cover it. I again laughed, and told him I wasn't going to pay a dime for the repairs, he smiled and said "that's fine, here are your keys." With my expirence from that dealership, they would try to get money out of you one way or another...

 

[Secret Squirrel]

Dude.

....there isn't enough space for all the rofl smiley's it would take to express how hard I'm laughing right now.

 

[chicodude]

Dude.

Whew....I am glad I wasn't the only person that thought that was wrong

 

[H8R]

I think Nissan screwed me.

I just gave the guy a pretty good ass eating.

This thread is HAWT!

 

[JRB]

That's funny, I just got off the phone with that company. I checked their website on a whim and found a list of blowout specials. I bought a set of TSG knee gaskets from them for 5 bucks.

I'm still thinking about your stuff, for the fork, but Chad is getting me an 06 Roscoe out early next week. He's actually been pretty cool about keeping me informed with what's up.

 

[JRB]

Ass chewing you sick f*cks. :mumble:

 

[H8R]

Ass chewing you sick f*cks. :mumble:

Dude.

 

[LordOpie]

With a spoon?

 

[DRB]

What dealership did you get your car, so I can report them...

EDIT: Does Performance sell hoses and belts?

That's funny.

 

[DRB]

Ass chewing you sick f*cks. :mumble:

This is one you just back away from.... because you will never get out of this.

 

[johnbryanpeters]

Ass chewing you sick f*cks. :mumble:

loco, really, we don't need the details...

 

[Tenchiro]

This thread makes me feel dirty.

 

[brungeman]

I just gave the guy a pretty good ass eating

Now see what a little "hows your fatha" ass eating can get you... you just had to be a nice little boy and play dirty uncle with him and you are getting some money back...:love:

 

[DirtyMike]

Just a question Loco, Did these hoses they replaced suddenly burst and start leaking??? or did you take your Ride in for an oil change and get upsold on this as PM work??? Warranties dont normally cover wearing items such as Belts and hoses Etc... Just curious, would make the situation easier to understand knowing what rpetence they were being replaced.

 

[JRB]

Just a question Loco, Did these hoses they replaced suddenly burst and start leaking??? or did you take your Ride in for an oil change and get upsold on this as PM work??? Warranties dont normally cover wearing items such as Belts and hoses Etc... Just curious, would make the situation easier to understand knowing what rpetence they were being replaced.

Heater hose was leaking. I change the oil, or go to a quick place that is actually good. They said the belts needed replacing and I didn't feel like doing it. Power steering hose was leaking, but I think the pump is dead. The warranty covers drive belts and hoses though.

 

[jimmydean]

I think it's funny you paid them. I would have shown them the paperwork and told the, them f@ck off. You paid for the extended coverage, so they should cover it.

 

[JRB]

I think it's funny you paid them. I would have shown them the paperwork and told the, them f@ck off. You paid for the extended coverage, so they should cover it.

I didn't have it dug out, and they are supposed to have it tied in. Oh well, it'll work out, even if it is a hassle.

 

[JRB]

They are backing up on the hoses and belts now. They are saying the heater hoses are NOT part of the cooling system. WTF??? They have been informed that the sales guy will be eating this piece of sh*t agreement if it is just marketing hype. I am so f*cking sick of sales people that are liars. I spent 2 years fixing a sales guy's f*ck ups, and I'll be Goddamned if I am gonna be on the getting screwed end of these guys' stories.

 

[Rip]

So now loco sucks and chews ass.