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I am flying FIRST CLASS round trip because of it!!!
(Yeah, I am a schmoozy lil' bastard...)
So, I fly out of SLC at 10:10, on my way to Atlanta and then Lima...plane Taxis out, and everyone is holding their ears, in borderline pain...we go to taxi back to the terminal, but terminal is full...so we sit on the tarmac for 25 mins. or so until some tech's come out and fix it. Only took an hour or so, but it pushed me back to where I missed my connector to Lima by 5 minutes or something. I don't know why, but I somehow bro'ed down with Eric, the BIG ticket dude at the international counter whils't sorting out my next move. I told them that they didn't even offer free drinks on the broken plane, and lo and behold, the gates opened...They handed me vouchers for breakfast, Lunch, dinner, hotel, and six free drink vouchers....yes!
I did lose a day of my vacation/business, and was chatting with them about this, and asked if I could *maybe* bump up to business for the next days flight...well, it ain't that easy. We had to go appeal our case to the supervisor, and write a brief synopsis as to why I deserved such treatment,etc (things have changed!)...bottom line, The guy hands me a new ticket for tomorrows flight, and it is in seat 2A, zone one, baby, and he changed my return for the same. STOKEAGE.
I lost a day of vaca, BUT, I am in a sweet hotel, I am gonna go party in Atlanta, I really lost no meaningful time, and I'm gonna be one of those people up front for once.
Who say's simply being nice can't make things better!!!
(TR so far, sorry, no pics!!!)
I am flying FIRST CLASS round trip because of it!!!
(Yeah, I am a schmoozy lil' bastard...)
So, I fly out of SLC at 10:10, on my way to Atlanta and then Lima...plane Taxis out, and everyone is holding their ears, in borderline pain...we go to taxi back to the terminal, but terminal is full...so we sit on the tarmac for 25 mins. or so until some tech's come out and fix it. Only took an hour or so, but it pushed me back to where I missed my connector to Lima by 5 minutes or something. I don't know why, but I somehow bro'ed down with Eric, the BIG ticket dude at the international counter whils't sorting out my next move. I told them that they didn't even offer free drinks on the broken plane, and lo and behold, the gates opened...They handed me vouchers for breakfast, Lunch, dinner, hotel, and six free drink vouchers....yes!
I did lose a day of my vacation/business, and was chatting with them about this, and asked if I could *maybe* bump up to business for the next days flight...well, it ain't that easy. We had to go appeal our case to the supervisor, and write a brief synopsis as to why I deserved such treatment,etc (things have changed!)...bottom line, The guy hands me a new ticket for tomorrows flight, and it is in seat 2A, zone one, baby, and he changed my return for the same. STOKEAGE.
I lost a day of vaca, BUT, I am in a sweet hotel, I am gonna go party in Atlanta, I really lost no meaningful time, and I'm gonna be one of those people up front for once.
Who say's simply being nice can't make things better!!!
(TR so far, sorry, no pics!!!)