They clearly need more Karens as customers.Are you saying that poor customer service and organization is due to clientele (hipsters) that are not demanding. I'd put it first on the business frankly. I've seen trendy places in mtl with such issues. I wouldn't place the blame on those that more accepting of it. Maybe it's a perfect match. Who knows. But, why don't you give them some feedback?
$5 for a beer sounds like the right price to me. Or are you saying a 6 pack to go is $30? Which is pretty spendy imo.