Yeah that is silly, but in fairness not fault of Fox or the product itself. As you can see full service manuals are provided and thus customers are encouraged to perform their own servicing - obviously within their mechanical skill and aptitude level.Yeah and if you do that you'll loose warranty, at least in germany. If you want to keep your warranty Fox or the importer forces you to let maintenance work only do through an autorized service partner while keeping the intervals fox dictates which means that you actually have to pay several hundred € on top if you don't want to loose warranty.
You're applying your personal / your country's situation to the entire world which isn't really correct. This is obviously an issue to be taken up with the distributor, or Fox directly if the distributor is acting out of line.