Has anyone ordered anything from this shop? I ordered a DHX air 16 days ago and it still hasn't shipped. Communication from them is shoddy. I'm very close to cancelling my order with them, but I thought I'd just check here first to see if anybody knows any better. Should I really expect to wait that long for a shock? Should I really have to email and call multiple times in order to get a response? Does anyone know of a better shop?