Atom Labs was a big clusterf**k for a while. Their Trailpimp rims sucked (too heavy, too soft, sidewalls too high, they folded when you looked at 'em funny), their pedal bearings failed left and right, and nobody could get their CS department to even return a phone call.
There have been good reports of their GI lineup, but I don't think I'd buy from them until I hear some solid things about their CS actually getting on the ball and not ignoring everyone who calls.
edit: Warning, only the first several posts in that thread are on-topic.
...but like I said, they had both some bad products and some bad customer service for a long time. Hope they get their problems sorted, their pedals kicked ass when they worked right.
Thanks for the input.....I'm trying to build a rear wheel without dropping $250 on a hub and it looked like the cheap man's way out. But like you say and as I have searched the web, there isn't a lot of talk about them.
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