Why do people use travel agents? They charge a $45+ service feed depending on area, and they always managed to screw up bookings. This one first had a traveler arriving and leaving same day (after a 12 hour flight). Then they booked 2 tickets together, only we are 10 rows apart. Great job. At least in theory, D and E are together? My frequent flyer number was also not attached to the ticket as it was supposed to be (with seat preference file; em-power, aisle, outside rows). The airline cannot change it because the plane is full. Yeah for a potential 11hour flight next to a fat guy. The airline did let me in on a secret though. The last 3 rows are kept reserved until after check in in order to move people around.