So this week I'm taking a 5 Day Professional course , Cisco ICDN1 ( the first half of the CCNA ) . well I get to my class on the first day , and they are short one set of Books ( Text , Lab,s CD,s Notes , etc ) . they tell me they will have one Fed-exd , for Tuesday. I'm OK , First day was some new stuf , some review I'm Ok. Tuesday Comes , the Books are stuck in Customs , and don't show, I email my Sales rep , and he Garuentee's I'll have them By Noon On Wednesday. Nope Still Stuck in Customs , I Finally get them today on Day 4 of a 5 day Course. I complain to the Sales rep that this is unacceptable, he agrees and Says they will make it up to me. The course was Billed to my American Express , a Partial Refund would confuse y companies expense reporting mechanism , especially since they are rolling out a new system next week.
The Instructor of the Class is BS over it all , and has told me I have far too calm with them.
So I guess What Should I ask for , would asking for a Complimetry ICDN2 course be asking too Much ?
BV I'm very interested in your input.
The Instructor of the Class is BS over it all , and has told me I have far too calm with them.
So I guess What Should I ask for , would asking for a Complimetry ICDN2 course be asking too Much ?
BV I'm very interested in your input.