"Labia"Pronunciation of LBS when spoken - "la bee ess" or "el bee ess?"
You know that the regular riders have issues that most shops are not familiar with, and I don't even trouble them with my requests. I know what I want, and I order it myself.My alledgedly reputable and cool LBS always has to order everything...they have everything but nothing you ever need. I took a single speed rear wheel in there with hub issues and the guy looked at me like I was from outer space. Yeah its an old Spot, but really dude, how ong have you been working on bikes? Never seen a single speed? BMX wheel? I just needed you to find me a new axle to replace the one that is all gnarled up...not so hard. I tried him again to see about getting a middle ring for my NEXT cranks...he says check with me next Weds. Next Weds he has nothing...check with me next Weds...I order from some guy on Ebay, I have it in 3 days. I will use the local big box store for maintenance before I take anything to him...but I may have him order me a Mussing, they are pretty cool.
And thank you for proving my point, Disgruntled Former or Present Retail Worker!
whats wrong with you people?
people working at lbs are people; just like you, not humanoid slaves bred to inflate your ego and stroke your self-esteem for the $200 markup they have on an entry level singlespeed...
go to a store, ask for information and prices. easy as that.
if they dont give you any information or arent helpful, then walk away, there are many other stores; but dont walk out butthurt because nobody came to polish your knob as soon as the door chimed in....
jeeeezus! this customer service expectations are becoming borderline mendicity on the seller´s labor.... let the workers retain some dignity, and do not inflate your chest at begging calls for your business...
Most people who are makers (think bike mechanics) have generally not adapted well to the shift away towards a service economy. I have this problem at work, too - I have a lot of single moms who in fact come from long family lines of makers. The town that I work in was one of the major birth places of the industrial revolution.Like Experiencers, Makers are motivated by self-expression. They express themselves and experience the world by working on it—building a house, raising children, fixing a car, or canning vegetables—and have enough skill and energy to carry out their projects successfully. Makers are practical people who have constructive skills and value self-sufficiency. They live within a traditional context of family, practical work, and physical recreation and have little interest in what lies outside that context.
Makers are suspicious of new ideas and large institutions such as big business. They are respectful of government authority and organized labor but resentful of government intrusion on individual rights. They are unimpressed by material possessions other than those with a practical or functional purpose. Because they prefer value to luxury, they buy basic products.
Favorite Things:
Dodge Ram
Field & Stream
Budweiser
NASCAR
i have not worked retail in my life.And thank you for proving my point, Disgruntled Former or Present Retail Worker!
what time do you go on stage? i'd pay a wooden nickel to see thatI have this problem at work, too - I have a lot of single moms who in fact come from long family lines of makers.
Nope, that's after the fitting. The frame is a 21", but the way my body is (long torso, shorter legs) that's the way it came out. And it's very comfortable, rode it today 8 miles on trails, felt like a dream. hrug:Was that picture before the free fitting? Bike looks a size too big if your seats that low and bars are that high.
I am a very demanding customer, but I do not inflate my chest, or expect someone to be at my beckon call....it's rather simple, I walk in the door, smile and say hello. Ask if I am looking for something in particular, then you can go back to your baseball game, or other customer, or whatever. Give me 5-10 minutes to browse, ask if I am still doing ok or if i have any questions. Typically that is when I will either ask questions or say, I'll come grab you in a few minutes after I have decided which products I have questions on.
whats wrong with you people?
people working at lbs are people; just like you, not humanoid slaves bred to inflate your ego and stroke your self-esteem for the $200 markup they have on an entry level singlespeed...
go to a store, ask for information and prices. easy as that.
if they dont give you any information or arent helpful, then walk away, there are many other stores; but dont walk out butthurt because nobody came to polish your knob as soon as the door chimed in....
jeeeezus! this customer service expectations are becoming borderline mendicity on the seller´s labor.... let the workers retain some dignity, and do not inflate your chest at begging calls for your business...
At least he was honest. Better then accepting your wheel and just not telling you he couldn't do anything about it for over a week.Even a good bike shop can run into problems - there's a great local shop around work, I called recently to find out how long to replace a broken nipple on a wheel, thinking I could grab a couple of rest days anyways and not have to bother my buddy to fix it for me.
"You're not going to like this, we won't be able to even look at it for seven days."
He was right, I didn't like it. I'm not expecting same-day turnaround, but if your service backlog is a week +, I dunno, hire more mechanics, or raise your prices?
http://soundcloud.com/doctormowinckel/louis-ck-20-year-oldsThat's why I hate unpleasant people working in retail. I know it's not the most motivating job in the world but it's also not the hardest one. Especially if you work in a bike shop with your mates.
Yeah, definitely. I appreciate the mechanic was honest on the timeframe. At the same time, management is dropping the ball somewhere.At least he was honest. Better then accepting your wheel and just not telling you he couldn't do anything about it for over a week.